re: suryad: I iniitally was told in writing by dell supervisors and even exec. support that my m1710 would be supplied with a 7950GTX. It took 2 wks and so many displays of documents and chat logs that proved my case. They lied about memory and video card, and i couldn't get a straight answer from ANYONE, so finally i called up, complained told them i'd return the laptop if what was shown in writing wasn't there and go to falcon-nw, and tada, nice upgrade.
SolApathy: i'm not complaining by any means about what this thing is capable of doing. I'm more complaining about being lied to by Dell and having to dig so much for proof. It amazes me that their tech support is so discombobulated that it can be called even remotely a "network". Also, at least in NYS, if a supervisor puts in writing that there will be an authorisation for a 512MB card, then that person, as a representative of Dell, becomes responsible for the insertion of that card into the system. If the card isn't put in, the consumer is allowed to take action.
