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9750 Boots then screen goes blank

post #1 of 6
Thread Starter 
Hi all,

I was using my 9750 the other night when the battery died. I plugged it in and rebooted. Everything works fine until you get to the screen where you would usually choose which user you want to login as. Only that screen neverc omes up...the lcd screen goes dead black. The hard drive runs, lights flicker, etc. but the screen stays black.

If you reboot in safe mode the screen works normally. Bios screens also work fine. Initially I suspected that I had FN-F7d accidentally to another screen but I have tried every possible FN + a number combination without success.

- I tried restoring to a week earlier - no change.
- If I connect an external monitor and use the function keys to activate it, the external monitor works. the image is a little distorted (there is some non-moving static in the picture) but it's a dell 2407 and I have not loaded the drivers for that monitor on my laptop so that might be the cause. At no point does the laptop monitor display anything after the windows boot logo unless I hibernate the laptop..then that display comes up.

In what may or may not be related, the laptop has made staticy noise through the soundcard for a minute or two after it boots up. It has done this for a few weeks. When this happens the Realtek screen pops up and sesms to be searching for connections.

I appreciate any thoughts or suggestions.
post #2 of 6
May want to start with getting into safe mode and uninstalling your video card drivers and then installing another set.
post #3 of 6
Hi al,
Just a quick update. I uninstalled the Nvidia drivers and downloaded the set from Sager's site. Halfway through the Nvidia install wizard the screen went blank again. This was during the "Installing Components" message of the Wizard. Any suggestions greatly appreciated.

- Phillip
post #4 of 6
the screen is supposed to flicker for a moment during install, but it sounds like yours may have another issue?

Are you able to do a format/clean installation of Windows?
post #5 of 6
did you change the display driver? 9750's have that weird 61hz setting that freaks some programs out. It could also be a refresh rate issue. I would do what Mr.sneis said and update the drivers in safe mode (if you haven't already). You may also want to download a ubuntu linux live disc and see if you have issues there. I know for a fact the live disc will work fine on a 9750. http://www.ubuntu.com/getubuntu/download
post #6 of 6
This may sound stupid but also make sure you do not have external monitors or TV's hooked up while you're doing this!!
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