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Dell is stupid and so am I

post #1 of 12
Thread Starter 
On Friday night May4th i went onto www.dell.com and i customized a computer I ordered it,It was only $35 Per Month so I thought that that was the only price I would have to pay, But apparently Dell took out the whole amount of the computer out of my bank account, They took out $1,110.24. when I deposited my check into the bank(My check from work) I had $1,955.00 in the bank,but now that dell took out $1,110.24 and $43.00 for a wireless adapter I only have $756.55 dollars in the bank.

When I saw this i started shaking so bad, I had!! To cancel the order ,so i immediately called up Dell and waited about 15 minutes to finally talk to some guy he told me that the computer has all ready left dell and that it should be with FedEx right now but i told him that I don't want the computer and that I WANT THE MONEY BACK ASAP, so he said that i can return it since i don't want it and within 30 days I will get my money back he said that the computer probably wont arrive at my house but if it does just to tell the fed ex guy that i don't want the computer and to return it. He assured me that i would get my money back within 30 days, But i don't want to wait that long.

That's to much money
post #2 of 12
that sucks.......you should have ordered over the phone to make sure they gave you the payment option you wanted. (I think Dell has to approve you in order to make the monthly payments)
post #3 of 12
Yeah that sucks... but as said above I think there is usually approval required for such payment options. Dell are pretty slow on the refunds so 30 days at least before you see that money back, and that is after you send back the laptop. Tough break.

Stu
post #4 of 12
gipsies!!!! =/ dell will lose clients,..
post #5 of 12
Yeah, the only way to make payments on a Dell Laptop is to have a Dell credit account.
post #6 of 12
Quote:
Originally Posted by Trivium nate
On Friday night May4th i went onto www.dell.com and i customized a computer I ordered it,It was only $35 Per Month so I thought that that was the only price I would have to pay, But apparently Dell took out the whole amount of the computer out of my bank account, They took out $1,110.24. when I deposited my check into the bank(My check from work) I had $1,955.00 in the bank,but now that dell took out $1,110.24 and $43.00 for a wireless adapter I only have $756.55 dollars in the bank. When I saw this i started shaking so bad, I had!! To cancel the order ,so i immediately called up Dell and waited about 15 minutes to finally talk to some guy he told me that the computer has all ready left dell and that it should be with FedEx right now but i told him that I don't want the computer and that I WANT THE MONEY BACK ASAP, so he said that i can return it since i don't want it and within 30 days I will get my money back he said that the computer probably wont arrive at my house but if it does just to tell the fed ex guy that i don't want the computer and to return it. He assured me that i would get my money back within 30 days, But i don't want to wait that long. That's to much money
which bank do you have ? I know bank of America if you call up and complaint they will try to temporary give you a credit back for it
post #7 of 12
Umm... lol

Just FYI, call up Fedex with your tracking # and deny the the delivery. If you have to do it in person (when they come to your house), thats fine too..

You won't be getting your money back for atleast 14 days.
post #8 of 12
Quote:
Originally Posted by MrEvil
Yeah, the only way to make payments on a Dell Laptop is to have a Dell credit account.

or any other credit card account.
post #9 of 12
Thread Starter 
Well this is s0olved now ive got the money back i denied the package actually dell ordered a return and the pc never arrived at my house it just left and went back to dell and the day after dell got it back i got all of the money back
post #10 of 12
woohooooo
post #11 of 12
another satisfied customer
post #12 of 12
Ha! That's pretty funny. Glad you got your money back but still it is pretty amusing.
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