Originally Posted by Teegunn
Well, I hope you mean to use the same partition and install XP over that. That is what I did. As far as I know I did everything as clean as possible. I then reinstalled all the drivers HP sent me with the drivers CD. And after all of that>>>>>>>> It didn't fix a damm thing!! When I ran the 3D Mark 2001 benchmark the whole unit froze about half way through just like before. I then tried it again and the same thing happened. Just for the heck of it I tried installing one of the games that freezes every time upon starting to play. Same thing happened - complete system freeze. I am not even going to waste my time loading all of my personal settings back on this rig. I am just gonna send it back. Very disappointing for almost $3000! I still feel there is a physical internal vid card problem, but I frankly do not want to chance sending this expensive rig in and never getting the problem fixed correctly. I would rather send it back within my 30 days and start from scratch. Very frustrating to say the least!
However, I do want to thank all of you who walked me through doing the clean install and all other options I tried. The next time I have to do this I'll know what I am doing! Thanks!!
I meant to do a clean install you must format the HD. Not formatting the HD is a reinstall in-place, which does not have has good a chance to fix your system (assuming it is software, which it probably is not).
To do a clean install you can not use the same parition.
You must delete that partition. This option is available early during the NT install.
step by step:
insert WinXP Pro install CD.
Select boot off of CD (note some systems auto boot from CD, most require it to be selected)
Once the CD is booting it will eventually present you with where do you wish to install XP. On that screen there is an option to delete the current partion. DO that.
Then there will be an option to create a new partion (do so)
format the new partion
XP install will then proceed.
Good luck with your new system.