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dell 1705 audio drivers

post #1 of 7
5/15/07 at 3:23am
Thread Starter 
I bought a Dell 1705 and it came with Vista. I reformatted and loaded windows xp onto it. I have found all the drivers but the sound card drivers from the Dell site. The drivers they have for this laptop under windows XP do not find a sound card device so it does not install.

Any help here?
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post #2 of 7
5/21/07 at 4:02pm
Hello,

My name is Mike, I’m a Technical Analyst located at Dell corporate headquarters in Round Rock, TX. I’m part of an internet outreach team developed to interact with the online community regarding technical questions and issues that customers face with Dell products. I’ve read your post and wanted to offer some help. The E1705 only comes with the option for onboard Sigmatel audio. It sounds like you’ve downloaded the drivers for the Creative Soundblaster software upgrade. It will not load because it cannot find the card.
<O</O
You would need to go to the device manager and uninstall any Creative Labs drivers. Then go back to www.support.dell.com and click on Drivers and Downloads, then enter your service tag or select your system from the dropdown menu, find the Audio Driver with the file title “SIGMATEL STAC 92XX C-Major HD Audio.” Download and install this driver, reboot and you should be good to go. I hope this helps.
<O</O
Mike
Dell customer advocate
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post #3 of 7
5/23/07 at 1:30am
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post #4 of 7
5/23/07 at 10:45am
Quote:
Originally Posted by Guspaz
I believe you're referring to the Audigy software driver, which is not, in fact, a card, but a software product. It wouldn't work because it requires the Sigmatel drivers to be installed first (not to mention the fact that it's a commercial product so any version downloaded wouldn't be the full version). Don't get me wrong, I do like the idea of the software, it's a nice added value, I'm just pointing out that it's not actual hardware.
You are correct, my apologies. I'll correct the post. Thank you, Mike Dell customer advocate
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post #5 of 7
6/1/07 at 5:35pm
oh i have a quick question then. i have an xps 1710 purchased with vista and the creative software hd package. i decided to install win xp on it. i have installed the sigmatel drivers and the creative software(from dells website)

sound works fine. i have the creative speaker icon in my system tray. the creative mixer works fine, however i dont get any of the special tweaks and consoles. i remember when i was on vista that creative had much more audio consoles and what not. like the 3d and what not.

when i right click on the creative system tray icon i see an option to "upgrade" and i can walk through that and it'll ask me to pay to get advanced features and what not. but i thought i had already purchased all of this. i got a cd in the dell box with the creative hd audigy software, with an activation code on the back, so im assuming its for this advanced edition. but how or where do i input my activation code to get this to work?

basically now i have only the creative mixer and nothing else.
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post #6 of 7
6/10/07 at 8:14am
Quote:
Originally Posted by Guspaz View Post
I believe you're referring to the Audigy software driver, which is not, in fact, a card, but a software product. It wouldn't work because it requires the Sigmatel drivers to be installed first (not to mention the fact that it's a commercial product so any version downloaded wouldn't be the full version). Don't get me wrong, I do like the idea of the software, it's a nice added value, I'm just pointing out that it's not actual hardware.
I'm confused. So aside from the sigmatel audio driver- you're saying I can install the "Creative Labs Integrated Sound Blaster Audigy ADVANCED HD Audio Driver Setup" which is just a software or are you talking about the "Audio: Creative Labs Integrated Audigy invitation Application"? -I don't have any additional audio hardware - I was just trying to see if I can enhance my audio experience with an installation. Can someone please clarify?
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post #7 of 7
6/10/07 at 11:00pm
The creative labs software is not a hardware solution. This is just a software solution that emulates 3D sound at the expensie of system resources generally im not fond of it but some people enjoy the software EAX 3D sound feature enough to keep it.
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