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Why Sager and Not Hypersonic?  

post #1 of 26
3/29/04 at 4:47pm
Thread Starter 
I have decided on the 8790 if your talking to sager or the gx7 if your talking to Hypersonic. This is all Clevo! GO-L is out of there minds!!! The big difference seems to be that there seems to be more value with hypersonic. I have been reading these forums for months and there are major screen issues regarding dead pixels and returned machines. There have been many other component issues and burn in work and setup and and and and and and<<<<>>>>>>. I want to buy a machine without all this extra headache.

I want a machine ready to go out of the box for the purpose that I built it. I do not want to spend a week screwing around with it!!! and have to return it because the North star is poking me in the eye!!!(dead or stuck pixel) center stage or not!!

Hypersonic apparently offers the alternative. $119 for a perfect screen guarentee!!! This is well worth the $$$ I will be doing lots of photo editing and under no circumstances do I want anything less than a perfect screen. There are also several other value added features they offer over sager and pctorque including artic silver thermal coating done in house stress testing and benchmarking for your custom build, stand alone os + productivity bundle and a controlled environment burn in. Yes it takes 2 or three weeks to get your machine but it is ready to go. The platinum warranty they offer is also better and covers all shipping and othe good stuff.

Please enlighten me if Hypersonic is making bogus claims.

The other option they offer is an upgrade to the 60gig7200 rpm dual hard drives raid o Continuous drive. These are an improved redesign that are tweaked for high performance. They are server quality!! Oh did I mention that the extendeed warrant is not third party it is directly with Hypersonic.


What did I miss??? Please correct me if I am wrong! If this is all true is it worth a couple of hundred $$$ on 4k+ purchase??? The fact is that if you configur a custom build on sagers site the price is almost identicle. The only discounts are from pctorque and the best buy button on the sager site. These prices are again almost identicle> Why is this??? These machines are preconfigured and do not go through all the quality control checks thata custom built system goes through. That is why the system can ship in two days!!!!


Please correct me if I am wrong!!! I have always known that all that glitters is not gold and that most of the time a good deal is for a reason. Oh did I say that you should always get it in writing.. I am only glad that I found Hypersonic if this all stands to be true.
post #2 of 26
3/29/04 at 5:06pm
Quote:
Hypersonic apparently offers the alternative. $119 for a perfect screen guarentee!!! This is well worth the $$$ I will be doing lots of photo editing and under no circumstances do I want anything less than a perfect screen. There are also several other value added features they offer over sager and pctorque including artic silver thermal coating done in house stress testing and benchmarking for your custom build, stand alone os + productivity bundle and a controlled environment burn in. Yes it takes 2 or three weeks to get your machine but it is ready to go. The platinum warranty they offer is also better and covers all shipping and othe good stuff.

Look at the fine print on that "perfect screen" warranty in great detail. It is not as simple as "Screen now had bad pixel - exchange it". Look carefully at the time limits and such.

Quote:
The other option they offer is an upgrade to the 60gig7200 rpm dual hard drives raid o Continuous drive. These are an improved redesign that are tweaked for high performance. They are server quality!!
Check the "pull downs" for both of these devices. Last time I did, the HDDs were made by the same company (Hitachi) and had the same model numbers. "Server quality" for ATA type drives is normally not guarenteed for "real mission critical applications" and is a somewhat new commodity. I'd check with Hitachi and see if there is a drive that has these specifications.

Quote:
What did I miss??? Please correct me if I am wrong! If this is all true is it worth a couple of hundred $$$ on 4k+ purchase??? The fact is that if you configur a custom build on sagers site the price is almost identicle. The only discounts are from pctorque and the best buy button on the sager site. These prices are again almost identicle> Why is this??? These machines are preconfigured and do not go through all the quality control checks thata custom built system goes through. That is why the system can ship in two days!!!!

Lots of assumptions here. Without visiting both facilities and reviewing their operations, I could not tell you if your assumptions are correct. "Similiar Configurations" will reveal price variances because two different systems are being compared. Some configurations are very close in cost between the two companies, while others have been observed as musch as $400+ differance.

Quote:
Please correct me if I am wrong!!! I have always known that all that glitters is not gold and that most of the time a good deal is for a reason. Oh did I say that you should always get it in writing.. I am only glad that I found Hypersonic if this all stands to be true.

Each of us must evaluate all of the information on hand and then make our own decisions. I suspect either company is OK to buy from; however, I bought mine thru PC Torque because I felt comfortable doing that and because my configurations was not possible at Hypersonic and "similiar" configurations that provided less actually priced out as being more expensive.

Again I would urge you to review all aspects and see if there wasn't sonething that you missed the first time.

Good Luck,
post #3 of 26
3/29/04 at 5:17pm
I dont think you've missed anything, if you're config is similarly priced and the advantages of hypersonic are worth it to you then fair enough, hypersonic seem to be a decent, legitimate company from all I've heard.

What I would say, is that on the config I specced out, which is what I'd buy if I was getting an 8790 now (3.2 non EE, 1gb, 2x7k60s, 3yr warranty), PCTorque was $2703 and hypersonic was $3664 (EDIT: I missed the update price button, that should be $3152), still more than a couple of hundred, and that's not including the no dead pixel guarantee. This kind of difference is why many people stay away from hypersonic, but it's possible maxed out they're more reasonable.

If hypersonic do do a more comprehensive burn in (I wouldnt consider their long delivery times as proof), then they may send out less or no DOA machines, but as you say, they're the same laptop. Sager is no more likely to have a hardware failure than Hypersonic in the longer term. If you've heard more faults here, then I hate to state the obvious but this is a sager forum, you hear complaints primarily about sagers because that's what most people here have, that's not to say Hypersonic dont get any more or any less.

Arctic silver coating is a bonus yes, but $5 worth of AS5 that you can apply yourself anyway isnt worth significantly influencing your decision. Does hypersonic still cover you if you were to reapply that AS or maybe to a cpu/ram upgrade yourself?

And last but not least, there's the support of a good reseller, I dont think I need to mention any names here. I dont have any reason to believe hypersonic wouldnt honour any claims, but if they dont you dont have anyone to fight your corner as you would with sager.

If you've considered all this, compared the prices and the policies, and still think hypersonic is the better option for you that's fair enough, it's not a clear cut choice and to an extent it is a personal decision, just make sure you're well informed before you spend that much money.
post #4 of 26
3/29/04 at 5:39pm
Nope - you are right - buy a hypersonic. Or don't buy one, only you can make the decision. Personally I got no stuck pixels (and I think that probably is about 95% of people but bot everyone who gets no stuck pixels starts a new thread to yell about it). As far as price/machine ratio goes there is no choice. But hey - its your cash.
post #5 of 26
3/29/04 at 5:47pm
Quote:
Originally Posted by G-Omaha
Look at the fine print on that "perfect screen" warranty in great detail. It is not as simple as "Screen now had bad pixel - exchange it". Look carefully at the time limits and such.
Ive looked at the fine print and my interpretation of it is that they will guarantee a machine with dead pixels wont be sent to you in the first place but if you have any other problems with the display(e.g damage in transit) you have 14 days to notify them of this. To me this doesnt seem that unreasonable.
post #6 of 26
3/29/04 at 5:59pm
Sometimes it takes few days/weeks before they appear/disappear. A "Shipping No Dead Pixel" is like me saying "Nope - wasn't there when I sent it". What happens if one "turns up on day 15 or day 31"? I'd really need to consider if the $119 was well spent, If it would not be repaired in either case - I might tend to think that I'd been had. I guess it's a matter of expectations and what is "read into" the guarantee.
post #7 of 26
3/29/04 at 6:01pm
Thread Starter 
Please find my configuration

P4 3.4gight w/ht standard northwood 1gigpc3200(2x512) Twin 60gig7200rpm raid0(hitatchi confirms the upgrade) 2x+/- optical drive wireless super g 12cellbatt xppro/office2003pro bluetooth 3year warranty

This is suppose to be an uncensored forum so lets please do th ecomparison by the numbers. There is some subjectivity here but I make my decisions by being 90% objective.

Let us use this purchase as a case analysis. I do not care who I buy this machine from. I just want to get the best calculable value. This includes hardware specs as well as what each reseller puts in writing. The fact is that these are value added resellers of clevo. who adds the most value???

I have spoken with sager directly and they admit that the preconfigured systems sell for less because they are not custom builds. These systems are subject to less scrutiny. Hence more problems slip througyh.


The pixel policy is for real!! I have read it and gotten verbal confirmation from hypersonic. Folks this is a huge issue!!! How much ink or wratherr cyberspace has been wasted on this. The responses should be reading "lets all confirm this" because why would n't anyone do this for $119 The platinum warranty is something in writing as well along with the 72 hour burn in and the 126 check points. I want to verify all of this with the great minds of the sager forum. Remember that these things are not subjective!!!


Let us begin by running the outlined configuration in four different ways.

1) Sager 8970 tab on front page (custom build)

2) Sager best deals button (preconfigured build w/ some customization)

3) PCtorque (preconfigured build w/ some customization)

4) www.hypersonic-pc.com

Let us all come up with apples to apple numbers and begin our analysis. The only real custom builds are off the sager site and the hypersonic site. These prices are almost identicle as are the best buy and the pctorque numbers. this is nor an accident. we will then move on to specific value adds from each reseller and put it to the test.
post #8 of 26
3/29/04 at 6:04pm
I think what you are asking, you can compare by yourself. The actual practice of comparing specific configurations, etc.. between one company and another appears to violate the Forum Rules. You don't need us to make the comparisons for you.
post #9 of 26
3/29/04 at 6:07pm
Quote:
Originally Posted by G-Omaha
I think what you are asking, you can compare by yourself. The actual practice of comparing specific configurations, etc.. between one company and another appears to violate the Forum Rules. You don't need us to make the comparisons for you.
Bingo - he should make up his own damn mind - I for one am getting tired of all of these "convince me to buy Sager or not" threads. Think for yourselves. I dont mind answering questions about configs or relative pros and cons but this is just pointless spam and troll.

Buy a hypersonic - they sound great - now sod off.
post #10 of 26
3/29/04 at 6:09pm
Thread Starter 
what a cop out G! This is a bogus reply. I actually want to buy a sager. I just want it proven that they are the best option. Is this really an uncensored forum or are you big brother? You do not answer any of my specific points. I think you may work for pctorque.
post #11 of 26
3/29/04 at 6:10pm
why do we have to do all this? Getting more people wont' change the results if you did it yourself. Do your own work and make your own decision.
post #12 of 26
3/29/04 at 6:13pm
Thread Starter 
This forum is a sham!! you are both agents of the man. Let us let the forum decide. These are the people who are contemplating spending the $$$$$$ not plants like the two of you who have no interest in the truth.
post #13 of 26
3/29/04 at 6:13pm
Quote:
Originally Posted by mediapro
what a cop out G! This is a bogus reply. I actually want to buy a sager. I just want it proven that they are the best option. Is this really an uncensored forum or are you big brother? You do not answer any of my specific points. I think you may work for pctorque.
What specific questions - you didnt ask tech specs - you asked about the pixel guarentee - since noone who hasnt bought one can answer that, how are we meant to - perhaps you should go read the hypersonic forums - oh wait thats right .... there isnt one.

Dont look to us to talk you into or out of a machine - you are a big boy - you obviously managed to earn money enough to get the machine of your choice - bugger off and get it. If you buy a sager - welcome - if you buy a hypersonic - still welcome but stop bitching about things and accusing people randomly.

I cast thee out troll boy....

Mediators any chance we can get the twat banned?
post #14 of 26
3/29/04 at 6:19pm
Quote:
Originally Posted by mediapro
This forum is a sham!! you are both agents of the man. Let us let the forum decide. These are the people who are contemplating spending the $$$$$$ not plants like the two of you who have no interest in the truth.
The bottom line is, if you read the rules, you will see that reseller comparisons are not appropriate for the forum. The forum is not completely uncensored as you seem to think - there are rules that must be followed, and posts can be edited/removed if they fail to follow the rules.

Asking why one Sager model is better than another is ok, though a search will yield many previous posts on this and similar topics. Asking why Sager is better than Hypersonic isn't.

-Peter
post #15 of 26
3/29/04 at 6:20pm
G-Omaha: thats precisely why i need boath a dead pixel guarantee and a full warranty that i can use here in the UK, which is causeing me much flustration as noone seems to do boath, its ether one or the other. I can only find one UK company that even sells the 8790 and they dont offer a dead pixel garantee anyway so they are out of the picture to.
post #16 of 26
3/29/04 at 6:21pm
Quote:
Originally Posted by mediapro
This forum is a sham!! you are both agents of the man. Let us let the forum decide. These are the people who are contemplating spending the $$$$$$ not plants like the two of you who have no interest in the truth.
first of all i'm not sure what man your talking about. You might also want to try using the search button. there are already threads about similar topics, comparing hypersonic to sager. And they do talk about at length about hypersonics pixel policy. The problem is we don't own hypersonics, the policy sounds great if your willing to spend the money on the off chance that you might get a dead pixel. But the point is you can go and compare the prices yourself. Also could you point out what part of my post was a shame? unless you weren't talking about me.
post #17 of 26
3/29/04 at 6:24pm
Quote:
Originally Posted by S1nn3r
G-Omaha: thats precisely why i need boath a dead pixel guarantee and a full warranty that i can use here in the UK, which is causeing me much flustration as noone seems to do boath, its ether one or the other. I can only find one UK company that even sells the 8790 and they dont offer a dead pixel garantee anyway so they are out of the picture to.
you will almost never find a dead pixel policy, despite how many people post about them there realy aren't that many. Also its not that big of a deal anyways. I got one on the right side of my screen, but i have to put something black on that side if i ever want to find it.
post #18 of 26
3/29/04 at 6:30pm
Quote:
Originally Posted by S1nn3r
G-Omaha: thats precisely why i need boath a dead pixel guarantee and a full warranty that i can use here in the UK, which is causeing me much flustration as noone seems to do boath, its ether one or the other. I can only find one UK company that even sells the 8790 and they dont offer a dead pixel garantee anyway so they are out of the picture to.
Completely understand. I think that to offer both would be very expensive considering that the LCD would nned to be replaced for even 1 bad pixel and then we would need to have a "reasonable" time frame to apply (not just 14 days). I HATE STUCK PIXELS; however, I have one about 3" from bottom and 3" from the right on the 17: wide screen. I can live with it; even though I though I would not be able to. It certainly isn't worth replacing the machine for that reason.

Unfortunately, can't give you any advice because your shipping and tax situation is grossly different than mine. My thinking was that if I really didn't like it, then I had the 30 Day Policy that I could lean on and return it and just loose the shipping costs.

Good Luck and let us know what you finaly decide/do.
post #19 of 26
3/29/04 at 6:38pm
Quote:
Originally Posted by mediapro
This forum is a sham!! you are both agents of the man. Let us let the forum decide. These are the people who are contemplating spending the $$$$$$ not plants like the two of you who have no interest in the truth.
Read my responses very carefully and you will find that there was "caution" expressed and no malice or ill-will towards Hypersonic. I am not an agent for "the man" or in any way associated with "him" other than I am a Sager owner and am prone to accomplish a ton of research before making a buy decision. I included many retailers? and different configurations in my research so that I could get the most value for the dollars expended. My final decision was to go with PC Torque. That was the conclusion I arrived at after the extensive research. Others, which accomplished similiar research went with other companies, including "GO-L" despite the price differences.

As a final word - Have a nice day!

Gary
post #20 of 26
3/29/04 at 6:39pm

Honestly Cost, plus support.

I haven't had any experience directly with Sager support, but I have with Hypersonic. It's not a pretty thing.

For the price Hypersonic-Pc charges you should get a whole lot more than Sager or anyone else, and you do not.

$119 for policy that you would unlikely need in the first place? It's your money of course, but that seems the same as paying comprehensive on a car you never drive, on the off chance that the nearby oak tree falls on you house crashes thought the roof, and totals the car in your display room.


Oh and there is the extra $400 dollars for the Hypersonic-PC name.
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