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Originally Posted by Rachel Faith
Hey guys. Im back.... only this time with BAD NEWS and needing help. I drop it... HEY Im small and its SOOO big. Anyway.... now I get the endless cylce of boot, blue screen, boot, blue screen. Sometimes I can get as far as actually opening and starting to run diagnostics.... but it wont run for more than 2 mins including post and boot before it Blue Screens me to death and reboots.
How should I begin to troubleshoot this? Thanks! Oh and Merry ChristMass and Happy New Year.
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Ya fix it yet? I think it's most likely the memory got jarred out of place - and
if you powered it on that way, possibly fried some. BTW on this beast the
bottom cover is literally pressing on the memory sticks. I had to remove
the heat spreader bails on my new memory before I could get to cover
back on. So if it hit on the bottom, the memory is probably unhappy.
Suggest you pull the bottom panel AND THE BATTERY. Then remove and
reseat the memory. Obviously the power should be disconnected when you
do this.
If that doesn't work pull one of the sticks and try again, then swap them
and try again. From my testing it doesn't matter which slot they're in -
the system works fine with a single stick in either slot.
If you've never seated memory before you might want to get someone who
has to help.
If in doubt Microsoft has a standalone memory diagnostic utility that you
can burn to a CD and boot into. I don't remember exactly where it is -
took me while to find it on their site. If you can't find it post a message
and I'll hunt it down again.
If it doesn't seem to be memory-related, I'd reseat the CPU. Again if you've
never done it before get some help. Be careful removing the CPU cooler -
twice now when I've pulled mine it's yanked the CPU right out of the socket.
If that doesn't work, run some nondestructive disk diagnostics. I believe
Norton Utilities can do that. Any good disk/partition s/w can do destructive
testing. That will check out the disk thoroughly.
If the disk is okay ... you're probably screwed. Try a reinstall anyway.
If none of these work...send it to service. (-: See my earlier post about
out-of-warranty service - it's something like $440 flat rate, which covers
up to three 'major components'. Extended no-fault warranty is a Good Thing.
Good luck.
- Eric