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How do I get install discs?

post #1 of 10
5/28/07 at 4:24pm
Thread Starter 
I just bought a new Compaq laptop. I know it doesn't come with install discs and I have to burn my own recovery discs. I want to do a fresh install of Vista. Can I just call Compaq customer support and order the install discs? I know I will probably have to pay for em.
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post #2 of 10
5/28/07 at 5:41pm
You can do it that way.It will probably run you $20.
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post #3 of 10
5/28/07 at 6:04pm
Thread Starter 
Really? Because I just contacted customer service and they said they don't even offer install disks. Is there a phone number or email you know I should contact?
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post #4 of 10
5/28/07 at 7:59pm
Which model did you get?
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post #5 of 10
5/28/07 at 8:45pm
Thread Starter 
Presario F557US

Here is the support page
http://h10025.www1.hp.com/ewfrf/wc/p...n&cc=us&dlc=en
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post #6 of 10
5/28/07 at 10:04pm
Here is the link for the recovery discs for that model with Vista Basic:

https://warp2.external.hp.com/driver...&lang=en&cc=us
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post #7 of 10
5/28/07 at 10:08pm
Why not just make the recovery disks? They will act as fresh install disks + Compaq out-of-the-box software, which can be deleted at your discretion.
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post #8 of 10
5/29/07 at 6:42pm
In my case the, I was unable to burn the disks because it would fail right before the end. I wasted 2 dl disks trying to do this. It was worth the $20 I spent to get the discs.
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post #9 of 10
6/1/07 at 1:49am
Quote:
Originally Posted by alex2364 View Post
I just bought a new Compaq laptop. I know it doesn't come with install discs and I have to burn my own recovery discs. I want to do a fresh install of Vista. Can I just call Compaq customer support and order the install discs? I know I will probably have to pay for em.
You should be able to buy the recovery disk from HP. Thats your best bet.
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post #10 of 10
6/1/07 at 11:28pm
Go to HP's website; go to the support section for your laptop; and you will find a link to order a set of restoral discs. I think it will cost something like $20.00 (shipping).
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