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Aspire 3680/2633 Vista: 4-way scroll not working

post #1 of 5
6/2/07 at 2:23pm
Thread Starter 
I have just purchased an Acer Aspire 3680/2633 with Vista basic. I uninstalled the Norton/Symantec (changed anti-virus program) and upgraded my Vista - now the 4-way scrolling does not work. I have checked the Device Manager properties and it says that the scrolling feature is enabled. I have been looking for a Synaptic touchpad driver v9.1.0.0, thinking that maybe I need to re-install this to get the 4-way scroll to work. I just haven't found any place to download the driver. I sure could use some help with this. Thank you.
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post #2 of 5
6/5/07 at 6:25pm
go to the acer websitehttp://www.acerpanam.com/synapse/forms/Acer_drivers.cfm enter the model number and it should be under synaptic touch pad....or post your email and ill send it to you..had the same problem
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post #3 of 5
6/8/07 at 2:56pm
Thread Starter 
Quote:
Originally Posted by przdj918 View Post
go to the acer websitehttp://www.acerpanam.com/synapse/forms/Acer_drivers.cfm enter the model number and it should be under synaptic touch pad....or post your email and ill send it to you..had the same problem
Thank you for the web page for downloads. I just wanted to make sure that the Synaptic Touchpad download v9.1.0q is for Acer Aspire 3680/2633/Vista Home 32-bit. Is this what you have? (when I look at my Device Manager properties, it says Synaptic v9.1.0.0) If this is same, that is great! Also, if you could give me some tips on downloading/installing, I would really appreciate it. As you can see, I haven't had much experience in dealing with drivers. Thank you very much. Deb
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post #4 of 5
6/8/07 at 6:47pm
yep thats what i have. go to the site select synaptic..click download. a window will pop up and clck save. make sure it is at the location you want it in (owner-downloads) click save. wait for it to download. go to downloads- open the folder
and click setup. when it asks for permission click continue and follow the instructions. restart when it tells u and you r done
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post #5 of 5
6/11/07 at 5:21pm
Thread Starter 
Quote:
Originally Posted by przdj918 View Post
yep thats what i have. go to the site select synaptic..click download. a window will pop up and clck save. make sure it is at the location you want it in (owner-downloads) click save. wait for it to download. go to downloads- open the folder and click setup. when it asks for permission click continue and follow the instructions. restart when it tells u and you r done
Thank you - I went ahead and downloaded/installed the new driver - Still no go. So, I ended up restoring the system to before the Vista update. Now the scroll is functioning. I really appreciate all your time and information to help me get the laptop up and running. Best regards, Deb
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