Maybe we should just get some sony's. Sure we'd lose performance but we'd gain power management and get better screens.
post #41 of 80
6/11/07 at 5:35am
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Hi Dyne,
Although Dell certainly does have it's problems and quality of laptops can be hit or miss, I'm afraid that I have to agree with others about your systems. For these problems to be happening so frequently, I think that some of this has to be your fault (I'm not accusing you as it's very possible that you don't realize you're doing it) The fact that you've had multiple vid card and mobo failures with multiple systems so quickly, leads me to believe, like others have no doubt concluded (Sol, and Achilles, and probably Dell_Machina too), you are having heat dissipation problems. When you get your new system, to which you are certainly entitled, look around your work area. Do you have a lot of clutter around? Is there anything on your work surface that may be blocking air flow into or out of your system? Are you using an external monitor? While this is unlikely to cause any problems by itself, if you are using your laptop with the lid closed it will impact the ability of your fans to cool the components. I don't know if you overclock and I don't want you to tell me if you do (please please please don't say if you do in this thread should you be planning on enlisting the aid of any of the CAs), but for god's sake don't overclock your next system without making sure that your heat problems are over. On your new system get some heat monitoring software. Make sure that you aren't spiking temps and throttling. Some of the issues you describe in your blog suggest overheating while gaming. You don't need to respond to any of the questions above, and please don't just in case I don't want you to void your warranty out of negligence or something, it's just a few things that you need to keep in mind for the next system you get. |
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Better management? Your joking right? Dell's quality isn't the best in the world, but replacement offers are the best that I've seen, and it's the only company whose replacements offers becomes upgrades. The only truth to your statement is Sony does have better quality of screens.
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The people here are just trying to assist you. Even though we question 5 separate failures within a 10 month period we are not chastising you or turning you into flame-bait. We are however trying to get you to look within your own environment for possible causes for these failures within you home or workplace.
Have you used a new power adapter that came with the new systems? Or have you been using the original adapter the entire time? You have a 1500VA APC UPS, correct? It does not look like they provide true AVR (Automatic Voltage Regulation/power conditioning) that provides you with a constant AC voltage despite the incoming voltage. Most UPS do not activate unless there is a dip below the minimum or spike above the maximum, which can be 90-140v in some cases. If you do have an issue with power in your house you might want to check it out. Constant voltage drops or spikes could be an underlying cause. It's just one more thing to look at... n-c0ns!st3nt... I think he mad an honest mistake in reading your post & thought you were referring to Management, not power management. Try not to get all bent out of shape when someone makes a simple mistake, it just makes you look bad. |
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n-c0ns!st3nt...
I think he mad an honest mistake in reading your post & thought you were referring to Management, not power management. Try not to get all bent out of shape when someone makes a simple mistake, it just makes you look bad. |
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probably because they want to know what's going on before they send out computer #6. You have to look at this from their side. They cannot continue to send out computers blindly after 5 replacements. No offense but after that many replacements you are going to be (as I posted earlier) red-flagged.
I know it's an inconvenience, but look at it from their side. If someone called you and had already received 5 replacements & wanted a 6th, wouldn't you question the basis of the failures & proceed to troubleshoot further before shooting out another replacement, which in all likelihood will fail? |

| After looking through the case logs,I see that the service tag you sent,*******,is for an Inspiron 9400/E1705.Your issues are with an XPS M1710.Please send me the service tag for the XPS and perhaps I will be able to assist you. |