Well Its kinda BS that they have had My money for the last month and a half, A Major company should not charge you till the product actually ships. I inquired about a a M series including the DX 10 compatible vid cards and I got this response
"In response to your question, we do have it as an upcoming product. It is currently in the Research and Development stage; however, we do not yet have a definite time frame for its launch.
Alienware constantly looks into offering the latest "perks" offered in the computer technology field, especially in improving the efficiency of systems currently offered. Like any other Alienware system offered, these new components go through our extensive testing process for quality control, compatibility and optimum high-level system performance. Please rest assured that as soon as it is available, it will appear on our website.
We recommend that you check our website regularly for the most recent updates. You could also subscribe to our newsletter in our website www.alienware.com
if you want to receive our latest news and information on our new products.
Please do not hesitate to contact Alienware's Sales Department at 1-800-494-3382 if you have any questions or concerns. Our office hours are from 9:00 A.M. to 11:30 P.M. (Eastern) on weekdays and from 10:00 A.M. to 6:00 P.M. on Saturdays."
Sounds Like the same ole Stuff we get for the M9750 which still hasn't shipped
I also Inquired about the shipping costs since I am only 2 hours away from the MFG. And the shipping seemed tad too high. So I checked with Fedx I included a Bigger Box , 10 extra Pounds, And insurance for $5k and it was still Less than Half of what AW charges for shipping and This is the response I got
"In regards to your inquiry, be advised that the shipping costs that show in the original configuration of your order are correct. All of our systems are sent via FedEx insured for the protection of our customers. We know there are less expensive alternatives out there, but our current carrier is the one that provides us with the best protection and insurance plans for our shipments.
It is important to bear in mind that part of the shipping charges shown represents what FedEx charges for this type service and are not imposed by our company. However, the shipping cost includes not only the shipping charges, but also packaging and handling. What we do is to use an Alienware black box and then place the black box inside a plain brown box. The reason behind this is to deter theft of our mobile systems. Mobiles are a hot item to steal right now and more so if it is screaming the name Alienware. Bear in mind that this process is more expensive for Alienware as we are using two boxes to ship one product in instead of one box; however, we want our systems to arrive to our customers safe and sound.
If you have more questions regarding this or any other topic do not hesitate to contact us again. We will gladly assist you."
So Does Aw make Fedx Package their Laptops? Yea Right. I am starting to Believe AW is Full of S**t. Packaging It in an extra White box to Discourage Thievery? I believe that is why there is insurance On the shipping. I am sorry This sounds Like a Complete Load of crap to me. The more I wait for this Laptop The more I Get pissed off. I mean Its truly only a difference of Maybe $50 of shipping But i just wanted to see The reaction of the company and I get get this complete load of Crap. My good friend works for FedX for the last 17 yrs and this blows his mind.
" FedEx First Overnight®
Residential Surcharge2.20Fuel Surcharge9.95 Total
83.65" FedEx Priority Overnight®
(+)Residential Surcharge2.20Fuel Surcharge6.39Total
53.69" FedEx Standard Overnight®
(+)Residential Surcharge2.20Fuel Surcharge5.74Total
48.24"; FedEx 2Day®
(+)Residential Surcharge2.20Fuel Surcharge3.38Total
28.38" FedEx Express Saver®
(+)Residential Surcharge2.20Fuel Surcharge2.73Total
Is is Just me? I have wanted an AW for a Long time , I know it is expensive to Have an AW But why bend us over on the Shipping charges? Its only a difference of maybe $50-75$ BUt its the Point that makes me Question it. I would Gladly pay an extra $100 to have the friggin thing but This load of crap Saying that FedX charges them extra For FedX to Pack the AW Box in a Plain Brown Box? OMG its almost Laugable Like FedX is gonna Pack Crap for ya. If they actually do its Because the customer Pays Insurance on that Item, And its an Item that gets jacked on a regular Basis, Whos Fault would that be? This Is not The kind of BS I would have expected from Aw I have refered Many Peeps to buy from AW Because once upon a time they were #1 in customer satisfaction.
I apologize if i read the above Emails wrong. But I do not think I did
The more I wait and the more I read The more I get upset.
The ole saying Ignorance is Bliss, Some one hit me with a big stick so I can turn off my brain and wait patiently for this Sweet lappy