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Latitude D600 modem--can it be replaced?

post #1 of 5
Thread Starter 
Hey,

I've got a Dell Latitude D600 that I want to pass off to my dad, but the built-in modem does not work and I would like to see if it can be fixed first.

Specifically the modem does not get dial-tone. It is recognized by the software, and I am able to use hyper-terminal to send ATZ and ATDT commands, and I can hear the modem come off-hook, but it does not get dial-tone. I looked at the copper pins and they seem okay, so I am assuming that there is some kind of problem with the modem, the jack, or the connection between them.

Does anybody know if the modem a separate board, or is it part of the motherboard? Is it possible to replace the modem and the jack component simultaneously?

If not, I'll just get a PCMCIA modem for pops and pass the whole thing along, but I would generally prefer to get the modem fixed.

Thanks
post #2 of 5
post #3 of 5
Quote:
Is it possible to replace the modem and the jack component simultaneously?
Yes & yes. http://support.dell.com/support/edoc...0/sm/index.htm
post #4 of 5
Thread Starter 
Thanks guys
post #5 of 5
Thread Starter 
so lol, I got to looking at those docs and noticed that the RJ-11 jack is connected to the modem via a pigtail, and since the modem was working (I could hear it go off-hook) but not getting dial-tone I thought maybe the pigtail is just disconnected. This was doubly suspicious because the company I bought the D600 from (eBay) had left the fan disconnected and I had to return it for the overheating.

So I followed the instructions, popped everything open, and looked around--yep the pigtail was just flopping around. Plugged it in, and the modem works fine.

I should have asked a couple of years ago I guess...
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