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Dell Replaced my LCD

post #1 of 15
Thread Starter 
The Dell tech just left about an hour ago, Gave me a NEW LCD (LG) and a new DVD-Burner.

The LCD since it was intermittantly not rendering the bottom 50% of the screen and the DVD Burner since it was "sticking" and refusing to eject once in awhile.

We had already swapped the vid card - done it myself, but for the LCD and DVDRW, the Chat supervisor would NOT allow it to just be sent to me. I have in home care, but it is really annoying to let another person, who is far less proficient than I handle my system.

As far as the LCD goes... I verified it was an LG before installation, but damn this thing is bright... almost TOO bright.

I really hope it tones down a bit after some hours of usage.

It was kinda funny when she was here... she was talkign about how she had 13 certifications from DELL and IBM, but then I am also sure those are pretty low level certs and nothing even comparable to the more worldwide CompTia, Cisco, Novell, and Microsoft Certs. of which I hold A+, Network+ and MCSE.

SHe was nice enough tho.... and did know how to install the LCD correctly...
post #2 of 15
You were lucky. The local tech girl scratch my NEW lcd after swapping 3 motherboards and 2 video cards. I am afraid to call dell again for a new replacement...
post #3 of 15
Glad to hear it worked out for you Pc
post #4 of 15
Too bright? Even at the lowest brightness setting? That's a problem I'd love to have.
post #5 of 15
Yeah, I would love to have that problem as well. And I hope they were just concerned with you putting in the LCD and not the dvd drive haha
post #6 of 15
Thread Starter 
yeah right.... its way tough to unscrew 1 screw....

THe overall brightness of the DISPLAY is not my issue. Its the BLAZING Whites... the almost WASHOUT the pixels near the whites...

its really hard ot look at the screen when its turned all the way up and hit a page like.. say... google... (I have Google blocked at my router).. but similar pages... you get my point...

Minor issue I know.. .but still. Its not my other LCD.. which I absolutely was in love with.
post #7 of 15
The certifications by Dell and IBM are really just factory certifications, which is helpful considering the unique nature of Dell's systems. Still though, CompTIA A+ is a prereq for this job and the A+ is nothing to boast about either. All the certifications in the universe won't give you the skill to troubleshoot. They're just a seal of approval to your understanding of basic concepts.
post #8 of 15
Low level certs and high level certs, I love it. No cert in the world will replace a good 4 yr degree...
post #9 of 15
Hello,

I was just reading an article in the Detroit News that states that only 30% of today’s workforce has a 4 yr degree.

I am working on a 2 year degree (Information Assurance) now part of that degree consists of 4 Cisco CCNA (16 credits) classes. This is being paid by the State of Michigan after I was laid off after 6 years as a Computer Analyst at Ford Motor Credit Company. The credits earned for this associates degree can be transferred to 5 Universities (these are all in Michigan; imagine they would transfer to other Universities in other states) to pursue a Bachelors degree and/or a Masters degree:
Davenport University
Eastern Michigan University
Ferris State University
Madonna University
Siena Heights University
Paul
post #10 of 15
Hopefully, I will get another job here in Michigan with an Associate’s degree and a CCNA certification. Unfortunately, I can’t leave the state because I have a 5 year old son (I am not with the mother any longer) that I see every other day during the week and get every other weekend.
post #11 of 15
Thread Starter 
Quote:
Originally Posted by Groove75 View Post
Low level certs and high level certs, I love it. No cert in the world will replace a good 4 yr degree...
I would tend to put Certs above a Degree.... but I would NEVER put a Cert or a Degree above 4 yrs experience.!!!!! I will say that it may be hard to get an interview without the degree, but if you have the experience, and a cert or two... screw the damn degree!!!! I do not hold a degree yet, still 1 year left on my BS in Tech Management. I hold the A+, Network+, and MCSE certs... I also start a new job on July 9th for 60K/yr. Was this due to my degree? well... some would say yes since I have a 3.96 and that little fact was on my resume, but others would say no since I do not hold the degree yet. either way... it was my experience, that showed when the questions were getting blasted at me and the folks wanted to know what I thought of the situation and what my prioorities would be. Do I think a degree is importnat hell yeah. But from my experience so far, it doesn't teach you anything but HOW to do a task. Putting those tasks together to formulate a cohesive plan is beyond the scope of the teachings. I also am finding that WHEN to utilize the knowledge the college is teaching is also onto given. To me... knowledge without direction or purpose is worthless. I have anough experience in the field to make sense of it all, but to newbs, I can see college as being a large waste of time at first. and I can also see a person graduating with honors, getting a good IT job based on that GPA, and not knowing a damn thing about how everything works in IT. THere it THeiry IT, then there is the real world of IT. Things arent always like it is in a book!!!! laters
post #12 of 15
Thread Starter 
damn, I should really learn to spellcheck huh..... good thing this isnt a college class!!! lol
post #13 of 15
You can probably "tone down" the brightness thru your keyboard, using the "fn" button and your brightness keys. My Toshiba has a blue "fn" button and blue brightness buttons. I use them all the time to get longer battery life when not connected to a power source.
post #14 of 15
Quote:
Originally Posted by Groove75 View Post
Low level certs and high level certs, I love it. No cert in the world will replace a good 4 yr degree...
I used to throw those 4 year degrees back into their laps when I interviewed. I would look at the certs (CNA, MCSE, CompTia) though then throw those back into their lap. I then ask them to fix something in my shop that will test not only their troubleshooting skills, but tech knowledge and ability to adjust to new equipment. They fix it, they get hired. They don't and they can take their 4 year degree and wonder why they are still working at McD's. I have had the Dell certs and many others. To tell you the truth, all certification training is is a few hours of training followed by a test. Problem with that is that when I used to train for Apple back in the day, I had people that were good at tests (we had to use multiple choice by policy), but were absolutely 100% braindead when it came to actual physical (or phone) troubleshooting. ...then there were the people that failed the initial training. Policy states termination in this case but NOOOOOO... Politics says we spent too much $$$ training them to this point so give them another weeks training and "slip them through anyway"... and you wonder why you get those "wonderful" techs on the phone...
post #15 of 15
Quote:
Originally Posted by PcGeek04 View Post
I would tend to put Certs above a Degree.... but I would NEVER put a Cert or a Degree above 4 yrs experience.!!!!! I will say that it may be hard to get an interview without the degree, but if you have the experience, and a cert or two... screw the damn degree!!!! I do not hold a degree yet, still 1 year left on my BS in Tech Management. I hold the A+, Network+, and MCSE certs... I also start a new job on July 9th for 60K/yr. Was this due to my degree? well... some would say yes since I have a 3.96 and that little fact was on my resume, but others would say no since I do not hold the degree yet. either way... it was my experience, that showed when the questions were getting blasted at me and the folks wanted to know what I thought of the situation and what my prioorities would be. Do I think a degree is importnat hell yeah. But from my experience so far, it doesn't teach you anything but HOW to do a task. Putting those tasks together to formulate a cohesive plan is beyond the scope of the teachings. I also am finding that WHEN to utilize the knowledge the college is teaching is also onto given. To me... knowledge without direction or purpose is worthless. I have anough experience in the field to make sense of it all, but to newbs, I can see college as being a large waste of time at first. and I can also see a person graduating with honors, getting a good IT job based on that GPA, and not knowing a damn thing about how everything works in IT. THere it THeiry IT, then there is the real world of IT. Things arent always like it is in a book!!!! laters
For starters, you were making a judgment on the Dell tech based on her "low level cert" accomplishments, exactly the opposite method of aptitude assessment that you seem to condone in your follow up post where you stress the merits of experience as a trump over certifications or degrees. The entire argument is rather silly and just shows a lack of experience in the corporate IT workforce and that's not an insult to you at all, simply an observation. I'm sure you'll get there soon enough and it sounds like you'll do well. I really can't say much because I've been there and can remember acquiring all the same MS, comptia and Cisco certs during my senior year of college, convinced that they were going to be magically much more useful to me than my BS in chemistry could ever be since I was working in IT at the time. They helped me get my foot in the door, but that's all. Certs are trash in my opinion, unless it's something along the lines of a CCIE where you have some real skills to show for your accomplishments. The subjective value of a certification can oscillate sporadically depending on a multitude of values, but the long term value of a formal education and 4 yr degree will never change. My 4 yr degree opened so many opportunities for me and my graduate degree in MIS, even more so. I worked in IT for several years and enjoyed some great job opportunities and advancements that I can directly attribute to simply having degrees. I can't stress enough the value of a good formal education. I had even considered dropping out of school my senior year and focusing only on certs since I wanted to work in IT but was working on a chemistry degree at the time. If I could go back in time I'd slap myself. Certs might help you get your foot in the door, but the degree will facilitate your advancement in corporate America much more rapidly than anything else. I'm not saying that there aren't cases of people excelling without degrees, but it's much harder. I've seen some of the most brilliant programmers and engineers completely excluded from management opportunities simply because they didn't have a 4 yr degree. The numbers don't lie, you can command a greater salary, additional job opportunities and greater job security, all by having a 4 yr degree. Ok, enough soap boxing. I sound like my father. I'm glad to hear you are finishing your degree. I think the combination of degree and certs will serve you well, but I fully expect you to see the value of your formal education as you spend some time in the workforce. You'll notice it's value more in medium to larger corporations with the stereotypical culture.
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