I have a 9100 from 2004 and I'm curious about what to expect when I call Dell about it. I stopped using it and let me kids play with it, and well, they killed it. I have 40 days left on my 3yr warranty with CC, and since I don't use it myself, I'm not in a hurry, so I figured I'd ask for some input here first 
What should I expect to get in the way of a response from Dell? I suspect the mobo is toast, and being as old as it is, I wonder if they even will both with trying to replace it?
If they decide to let me replace it, what should I expect? Do I get offered what is closest to the parts I have? meaning 15.4" screen, closest cpu to a p4 3.2, graphics closest to a mr9800, etc.? Or is it based on the $2500 I spent in 2004? When I looked on Dell's site for new laptops, it seemed like I could build something like mine out of the 1501 line for under $1500, and I'd feel a little ripped off if that were the case. So before I go into any such discussions, I was hoping some of you that have dealt with Dell previously could give me some pointers.
I wonder things like, do they force an older model like a 9200 on me, or the aforementioned 1501, or is it based on what was paid, do they allow credit based on the original price and allow you/me to 'upgrade' and pay the difference for something new (like a M1710 or M2010)? I would like to have some idea of how to deal with Dell first, so I don't agree to something I should have rejected, and pushed for something better. (i sort of got myself wishing for that last option, and considering how wild it would be to pay a little extra and get a M2010. that is such a sweet machine. but I'm suspecting I'm smoking weed on that one, but figured it was better to ask here first) haha
Thanks in advance for your comments. This site has always been such a wonderful help over the years.
What should I expect to get in the way of a response from Dell? I suspect the mobo is toast, and being as old as it is, I wonder if they even will both with trying to replace it?
If they decide to let me replace it, what should I expect? Do I get offered what is closest to the parts I have? meaning 15.4" screen, closest cpu to a p4 3.2, graphics closest to a mr9800, etc.? Or is it based on the $2500 I spent in 2004? When I looked on Dell's site for new laptops, it seemed like I could build something like mine out of the 1501 line for under $1500, and I'd feel a little ripped off if that were the case. So before I go into any such discussions, I was hoping some of you that have dealt with Dell previously could give me some pointers.
I wonder things like, do they force an older model like a 9200 on me, or the aforementioned 1501, or is it based on what was paid, do they allow credit based on the original price and allow you/me to 'upgrade' and pay the difference for something new (like a M1710 or M2010)? I would like to have some idea of how to deal with Dell first, so I don't agree to something I should have rejected, and pushed for something better. (i sort of got myself wishing for that last option, and considering how wild it would be to pay a little extra and get a M2010. that is such a sweet machine. but I'm suspecting I'm smoking weed on that one, but figured it was better to ask here first) haha
Thanks in advance for your comments. This site has always been such a wonderful help over the years.
