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5720 LCD Problems? or what

post #1 of 16
7/23/07 at 6:07pm
Thread Starter 
Hello everyone! I own a 5720 Sager Laptop, and yesterday it Developed a little problem which I have no clue how to fix. I dont even know what is wrong with it!

Let me start by adding a picture

http://img247.imageshack.us/img247/3813/vamplq1.jpg

k, Now I run my resolution at 1920 x 1200 always... and yesterday a purple line started blinking every a couple seconds on the left side of my screen, nows its there permanently. I thought nothing of it until my computer crashed and I restarted it and it and my screen was black. So I restart and run in safe mode and guess what.... alot of little horizontal blue lines appear all over my screen .

So Heres what I know.

1. I cant run at 1920 x 1200 anymore... And I believe its cause my drivers.
2. I can only run with standard vga drivers.
3. When I update any drivers my pc restarts and my screen goes black.
4. When I changed resolutions the Blue lines stretch and bend and resize, etc.
5. Everything else works, Perfectly its just seems like a Driver problem and my Screen has a purple line and alot of blue lines all over.

Heres what I've tried

1. System restore did nothing.


I Just don't know what else to do, I have no warranty so I can open my laptop up and reconnect certain things. The problem is I don't know what I should be reconnecting, etc. Other than that can anyone give me suggestions on what to do, like calling sager? etc etc.

Another problem is connecting to another monitor to see if it has the lines or not, Thing is my laptop wont connect, I have a S-video cord hooked up to my tv, and a adapter to hook up my crt monitor, But I have no clue how to get a picture on those.


Help appreciated!
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post #2 of 16
7/23/07 at 6:37pm
Thread Starter 
*** UPDATES ***

1. I forgot to add that I was using the most up to date drivers from Nvidia's driver page for 7800 series laptops.

2. I Heard that the sager ones were good so I headed over to sagers driver page and installed the video drivers and guess what, they work!

3. Only problem is that I cant go over any resolution of 1400 x 1050 or i get the blue screen of death.

4. I also have the option to hook up other monitors but When i try I get the blue screen of death.

5. The blue horizontal lines and the purple line are all still on my screen.

6. Also forgot to add that when the lines are there when in the boot screen before windows starts up.
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post #3 of 16
7/23/07 at 6:49pm
Thread Starter 
*** more updates! ***

I would reinstall my windows vista, but I'm not sure if that will help or not so I'm just going to wait and see what Help I can get
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post #4 of 16
7/27/07 at 11:32am
First off, I have a Sager 5760 with a 7950 GTX and a Core2 running XP.

How long have you had the laptop; did it originally come with XP?

Be sure that you unistall previous video drivers before installing new ones or else it can cause problems.

As for getting video to show up on external devices (CRT/TV) you should press Fn-F7 a few times(this toggles the video output). It would be a good test to get an external moniter going that is a clone of your desktop. If the lines show up on both screens it is driver/OS based, but if it shows up on just your laptop, it is your laptop screen.

I can give you directions on how to clone your video output to an external screen using XP, but I'm not familiar with nVidia's drivers for Vista. If you think it is driver based, I would reinstall Vista and install the latest driver FROM SAGER. I've had problems before using the ones from nVidia or other third parties but Sager's drivers have always worked fine (again, I am using XP though).

Quick Question: Where did you get your background image? Could you share a link or email it?
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post #5 of 16
7/27/07 at 6:39pm
Thread Starter 
I bought my 5720 with a 7800 gtx back in december 2005. and yes it did come with Xp, and I recently just upgraded to vista.

I'm not sure how to uninstall old drivers.

http://www.deviantart.com/deviation/31223747/ - Link to that image ^_^

Ty for replying!
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post #6 of 16
7/30/07 at 8:51am
You unistall drivers using the control panel. I'm assuming that it should be the same in Vista. Open Control Panel>Add Remove Programs and look for Nvidia Drivers. Be sure to always select remove, then restart your computer when they are removed, then install new drivers.

Thanks for the link too!
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post #7 of 16
7/30/07 at 7:56pm
Thread Starter 
** Updates **

1. I reinstalled Windows, went from vista to XP.

2. I can run my resolution at 1920 x 1200 now and the horizontal lines are still there.

3. I'm was able to use my tv as a second monitor and it displayed the lines so I believe its not a LCD problem.

4. I want to unplug my graphics card and plug it back in, is that possible?
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post #8 of 16
7/31/07 at 8:51am
That's great news that you got the lines on the second moniter as well.

1. What driver version are running for XP now, and where did you get the driver?
2. (Do you happen to have the orignial driver that came on the CD from Sager with your laptop?

3. Do the lines only appear in 1920 x 1200 resolution, or are they in the same spot across your screen no matter what resolution you run at?
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post #9 of 16
8/1/07 at 4:21pm
Thread Starter 
The driver is 7.8.7.0 Driver date 8/11/2005, It's the driver that came on the original driver CD that came with my laptop.

Yea the lines are still there
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post #10 of 16
8/2/07 at 1:09pm
No matter what resolution you run at, the lines are the same size/position?
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post #11 of 16
8/2/07 at 5:21pm
Thread Starter 
No, in 1920 x 1200 Theirs about 50 - 100 small horizontal lines, theirs like equal signs = = = = = = = = =, And when I change it to a smaller resolution they stay equal signs but they get bigger and alot less of them
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post #12 of 16
8/2/07 at 5:57pm
Did you overclock your GPU? That is a common probleme if you OC your GPU to much, you start to get distortions and artifacts everywhere. Can you perhaps show a screenshot of these lines?
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post #13 of 16
8/3/07 at 7:12pm
Thread Starter 
No I havent overclocked anything.

http://img359.imageshack.us/img359/2...desktopbr2.jpg
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post #14 of 16
8/6/07 at 7:18pm
Thread Starter 
Um, I just realised that when I print screen and paste the pic on paint, and save the pic, the blue horizontal lines dont show up on the screenshot
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post #15 of 16
8/7/07 at 12:16pm
Yeah, that was what was confusing me because I never saw what you were talking about on the screen shots.

If the lines don't show up in a screen shot then I would say that you're dealing with a hardware issue. Unfortunatley as Sloober said, your graphics card may be damaged from excessive heat (even without overclocking the Go 7800 GTXs can get VERY hot).

I'm not sure what to advise you to do since I've never dealt with a problem like this... Hopefully someone else can advise you on whether to open up the case and start reconnecting things.
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post #16 of 16
8/7/07 at 10:55pm
Thread Starter 
k, I'm gonna get some help from this guy who fixed my mom pc, thanks for your help phoenix_06!
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