I have a Macbook Pro and love the thing. Been a windows user all my life and this is my first apple product.
I have been reading on the website about the warranty and I am still a little confused about the terms. I have the standard 90 Day phone/1 yr parts warranty.
Is the palm rest metal or plastic? It looks like paint has come up from the surface of the palm rest. I would consider this sort of a material failure since I mostly use the laptop with an external keyboard. I try to baby my new computers and I use a radtech cover when its closed.
So if I were to try and have that replaced, its still under the 1 yr hardware warranty. So can I call this in over the phone? Or do I have to do e-mail? A local store isn't an option since I live in the middle of nowhere.
I do love my MacBook Pro and I know this is just a physical thing.
Also my computer seems to be crashing as its shutting down. The blue screen with the busy indicator. It gets to that screen then freezes until I push and hold the power button. And for the life of me I can't figure out what I did to make that happen. So if I need to reinstall the OS, how do I do that?
Sorry for being such a mactard but like I said I was windows before this. I could reformat and reinstall windows in my sleep in 1 hr flat ready to go. Hell almost needed to do it every other month with windows. But not sure about a mac.
I have been reading on the website about the warranty and I am still a little confused about the terms. I have the standard 90 Day phone/1 yr parts warranty.
Is the palm rest metal or plastic? It looks like paint has come up from the surface of the palm rest. I would consider this sort of a material failure since I mostly use the laptop with an external keyboard. I try to baby my new computers and I use a radtech cover when its closed.
So if I were to try and have that replaced, its still under the 1 yr hardware warranty. So can I call this in over the phone? Or do I have to do e-mail? A local store isn't an option since I live in the middle of nowhere.
I do love my MacBook Pro and I know this is just a physical thing.
Also my computer seems to be crashing as its shutting down. The blue screen with the busy indicator. It gets to that screen then freezes until I push and hold the power button. And for the life of me I can't figure out what I did to make that happen. So if I need to reinstall the OS, how do I do that?
Sorry for being such a mactard but like I said I was windows before this. I could reformat and reinstall windows in my sleep in 1 hr flat ready to go. Hell almost needed to do it every other month with windows. But not sure about a mac.
