Originally Posted by dst
You know one guy whose 9700 hinges haven't cracked in over a year and therefore all the hinges on all the 9700's are strong? Your laptops (not 9700's) hinges have lasted six years therefore the 9700 hinges will last that long too if treated properly?
Sorry, I really messed up my previous post. I know one guy, a friend, who's had his 9700 for a year and half now. Only complaint: he didn't get his TV tuner adapter with purchase. Called them up and they mailed it to him express shipping, free of charge. On this forum I know over 15 members with 9700s, including HammerHead, Shazza, and E-Dirt (Tridge is his new name). Hammer and Shazza are both community reps and their high number of posts aren't from the OT thread. They post here more than regularly, posting input in almost every single thread. I haven't heard a word of complaint from either of them, nor the other 15 or so members here on the forum in regards to the hinges breaking. And my 7700 is approaching 2 years old. Hinges haven't broken and I have never heard of such either. AW has discontinued the model (it was what? 4 or 5 years old when the stopped buildling it) and I still see lots of posts around here, but none in regards to the hinges. Additionally, my high school gave all of their students laptops that they kept for the 4 years they were in school. Aside from the students who ran theirs over with cars, or dropped them 20+ feet I saw very very few hinges that cracked. Were these 9700s? No, but I still don't think you can take 2 cases of hinges breaking on a certain model and think that AW should "look into it" or pay for the repairs. Personally I think you are at fault, opening the screen too hard or with too much torque. A 17" screen is large, especially for the hinges, but I realized that when I first opened mine and I was always careful with it, opening it slowly and with one hand in the center of the chassis and one on the center of the screen. Equal pressure on the hinges will help prevent one from cracking. Physics tells you that- its a moment arm. Keep harassing me, keep insisting its a design flaw: at the end of the day its your problem and not mine. Good luck and sorry I can't offer any real help.