Originally Posted by yashar1
Why would people do that plus they have to pay shipping too.
People won't do that if they have to pay a 15% restocking fee and shipping, that's the point.
If you could order an AW laptop, keep it thirty days, and return it no questions asked, for a full refund, people would take advantage. Say you have a big LAN party, order an m9750, take it to the party, then return it. AW loses money on that because they can't resell it as new...
If you have a legitimate issue, and you let AW try to repair it and they can't, you can get a full refund or a replacement system. They generally only charge the 15% restocking fee to people that won't let AW address their issues.