Alright, so here's what happened....
8/2/06 - Bought a brand spankin new E1705 - T2500, X1400, 2GB, 120GB, WUXGA, etc. Within the next month I get NMI pairty bluescreens. Soon it becomes weekly, so i reformat to no avail.
so I start reading NBF for solutions. I tried reformatting twice, exchanged ram sticks with known working ones 3 times, exchanged video cards to 7900gs, and used many different drivers to no avail. Anyway, at that time, school was in session, so I did not have time to deal with Dell and decided to live with it despite it sometimes crashing during essay sessions. This notebook though has helped me make a good habit of saving every 15 minutes.
8/21/07 - After a trip overseas I decided to finally fix the problem by calling up dell. They decide that a motherboard/ram replacement was what I needed, so I went along with their plan.
8/27/07 - Mobo/ram replaced by tech.
8/28/07 - BSOD
So this time I get on the phone again, and now they suggest I send it into a depot. Of course, this would take a couple of days and I refuse and ask for a refund so they would take me seriously instead of asking me to do more replacements. They offer me a refurb replacement, and I refuse one time so they offer me that replacement again saying its the last option etc etc no refunds can be issued after 30 days or whatever. On top of that, they bribed me with 50 bucks credit, so I couldnt refuse
9/4/07 - I bugged them on chat for for the notebook, and they put me on expedite, but did not offer an order number and said the department was on backorder.
9/8/07 - I bugged them on chat again for the computer, and asked them to put me on double expedite (I dont know if they did that or not, but it was interesting they accepted my double expedite request
)
9/9/07 - I checked my order status and finally my laptop was in production.... seemed like they ordered a new one. Same specs as mine, but with a 8600gt. I was thrilled I was upgraded, but not thrilled as I had Windows Vista since many applications I use have compatibility issues with Vista. The same day I chatted up and asked them if I could get windows xp, so I was transferred from cust service to tech support where tech support said no so back to cust service. This guy from customer service then after a while of I guess talking to his manager says he could give me a refund since it is the only option.
So, after I visit the UPS store to drop off my E1705 who has a recommendation on what to get? I got around 2k to blow and now with awesome dell support I wouldn't even mind getting a used/refurb as long as its got complete care.
Also, got a 7900GS Dual Pipe for sale for anyone who's interested. The card is unlocked, and very slightly overclocked. Pulled working from my old machine.
8/2/06 - Bought a brand spankin new E1705 - T2500, X1400, 2GB, 120GB, WUXGA, etc. Within the next month I get NMI pairty bluescreens. Soon it becomes weekly, so i reformat to no avail.
so I start reading NBF for solutions. I tried reformatting twice, exchanged ram sticks with known working ones 3 times, exchanged video cards to 7900gs, and used many different drivers to no avail. Anyway, at that time, school was in session, so I did not have time to deal with Dell and decided to live with it despite it sometimes crashing during essay sessions. This notebook though has helped me make a good habit of saving every 15 minutes.8/21/07 - After a trip overseas I decided to finally fix the problem by calling up dell. They decide that a motherboard/ram replacement was what I needed, so I went along with their plan.
8/27/07 - Mobo/ram replaced by tech.
8/28/07 - BSOD
So this time I get on the phone again, and now they suggest I send it into a depot. Of course, this would take a couple of days and I refuse and ask for a refund so they would take me seriously instead of asking me to do more replacements. They offer me a refurb replacement, and I refuse one time so they offer me that replacement again saying its the last option etc etc no refunds can be issued after 30 days or whatever. On top of that, they bribed me with 50 bucks credit, so I couldnt refuse
9/4/07 - I bugged them on chat for for the notebook, and they put me on expedite, but did not offer an order number and said the department was on backorder.
9/8/07 - I bugged them on chat again for the computer, and asked them to put me on double expedite (I dont know if they did that or not, but it was interesting they accepted my double expedite request
)9/9/07 - I checked my order status and finally my laptop was in production.... seemed like they ordered a new one. Same specs as mine, but with a 8600gt. I was thrilled I was upgraded, but not thrilled as I had Windows Vista since many applications I use have compatibility issues with Vista. The same day I chatted up and asked them if I could get windows xp, so I was transferred from cust service to tech support where tech support said no so back to cust service. This guy from customer service then after a while of I guess talking to his manager says he could give me a refund since it is the only option.
So, after I visit the UPS store to drop off my E1705 who has a recommendation on what to get? I got around 2k to blow and now with awesome dell support I wouldn't even mind getting a used/refurb as long as its got complete care.
Also, got a 7900GS Dual Pipe for sale for anyone who's interested. The card is unlocked, and very slightly overclocked. Pulled working from my old machine.
