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Worst...company...ever - Page 2

post #21 of 80
9/15/07 at 9:06pm
my dual GPU m9700 runs like so when IE is open

Proc - 52c
GPU 1 - 58
GPU 2 - 58

It seems that your GPU's are running a bit hot.
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post #22 of 80
9/15/07 at 10:16pm
Thanx basicvisual, it does seem that his gpu's are running warm.....

I would re-check those, perhaps apply some AS5 there too and clean out any ventilation, especially on the gpu's......or check to see what driver you are using. Some drivers actually stress the hardware a little too much...
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post #23 of 80
9/16/07 at 1:12am
My gpu's idle between 65 and 68 usually... My cpu idles in the high fourties though... Most of the time it's about 48. Right now I'm downloading so it's 52-55.
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post #24 of 80
9/16/07 at 11:48pm
Thread Starter 
yah my cpu idles in the high 50's to low 60's, and my gpu's are always at 71 untill stressed.

what drivers would you reccomend for the cpu and the gpu? This has 2x256 nvidia 7900gs' and i'm using forceware version 84.74. Im unsure what release for the cpu I'm using, but it is the default factory version.

--------------------
edit(but please still answer the driver question from above):

I just tried defragging and I got a BSOD, which showed the error lying as nvatabus.sys. This is not the first time I've seen this error since my troubles started a few days ago though. I thought my machine was bricked just two days ago when I turned on the PC and wambambooey, it did the alienhead screen, then the screen after had that same error report(not a BSOD, mind you--a 'hey dude this drivers broken so press 'r' to restart homeboy' screen). So I popped in the windows CD, reinstalled all the schpealio(to my knowledge) and blah Im back here.

Oh, I might add the fact that this whole time I was able to boot into safe mode with ease, and it ran like a charm...or at least like the best runner at the special olympics.
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post #25 of 80
9/17/07 at 12:51pm
Thread Starter 
ignore this post :-/ sorry, hit the wrong button
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post #26 of 80
9/17/07 at 1:25pm
real simple formula for warranty support:

no warranty left = no free support = aww we're sorry you lost your job = SoL.

Learn REAL hard from this lesson, and move on. Because once your warranty is up, they have no legal obligation to do anything free for the laptop. I'm sorry you lost your job, but hopefully this will be a hard lesson to not spend every cent you have on a laptop, and put some towards a nice long warranty.

No sympathy for the laptop here. I hope you've learned your lesson
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post #27 of 80
9/17/07 at 1:39pm
Thread Starter 
Wow, ****ing ass hole, thanks for hijacking the thread. Now how about you post something useful that could possibly help me, instead of just going back to phase one. Stay on topic or GTFO
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post #28 of 80
9/17/07 at 2:57pm
Quote:
Originally Posted by MrG00DWrench1 View Post
yah my cpu idles in the high 50's to low 60's, and my gpu's are always at 71 untill stressed.

what drivers would you reccomend for the cpu and the gpu? This has 2x256 nvidia 7900gs' and i'm using forceware version 84.74. Im unsure what release for the cpu I'm using, but it is the default factory version.

--------------------
edit(but please still answer the driver question from above):

I just tried defragging and I got a BSOD, which showed the error lying as nvatabus.sys. This is not the first time I've seen this error since my troubles started a few days ago though. I thought my machine was bricked just two days ago when I turned on the PC and wambambooey, it did the alienhead screen, then the screen after had that same error report(not a BSOD, mind you--a 'hey dude this drivers broken so press 'r' to restart homeboy' screen). So I popped in the windows CD, reinstalled all the schpealio(to my knowledge) and blah Im back here.

Oh, I might add the fact that this whole time I was able to boot into safe mode with ease, and it ran like a charm...or at least like the best runner at the special olympics.

Ok, nvatabus.sys error is definitely your problem. A lot of people have the same issue and the only way to apparently solve this problem is to "re-format" and then re-install everything. You probably did not re-format when you did your re-install.

This is a common "malware" problem and cannot be repaired without RE-FORMATTING. Google the error and you will see what I mean.

The other cause of this problem is overclocking at unsafe clock frequencies, so if you tried overclocking recently, you may have pushed your GPU's a little too hard. Again, do a backup, total RE-FORMAT and install from scratch...do not attempt a repair or install over current OS because it wont work.

nvatabus.sys causes crashes, slowdowns and extremely long computer startups....

Let us know how it goes....
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post #29 of 80
9/17/07 at 3:04pm
Thread Starter 
Quote:
Originally Posted by AlienRod View Post
Ok, nvatabus.sys error is definitely your problem. A lot of people have the same issue and the only way to apparently solve this problem is to "re-format" and then re-install everything. You probably did not re-format when you did your re-install.

This is a common "malware" problem and cannot be repaired without RE-FORMATTING. Google the error and you will see what I mean.

nvatabus.sys causes crashes, slowdowns and extremely long computer startups....

Let us know how it goes....


Hmm, I recently reformatted not even two full months ago and havent really installed much other than system utilities such as PC Wizard, Winpatrol, FreeRam, Avast, and AVG. Also have steam with DoD/hl2/etc, and photoshop cs3, and a few other apps.

And to be honest, I dont remember the process of reformatting using the alienware respawn, and I dont feel like paying 35 bucks to alienware for them to walk me through the process. I do remember though, that when I did reformat a few months ago, alienware walked me throgh the process and it was reformatted and windows was reinstalled in a matter of an hour, so it was a very simple/quick process...
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post #30 of 80
9/17/07 at 3:07pm
Thread Starter 
ok WTF. I just tried calling AW tech support, and it's not letting me choose any options. It rings, and the 'thank you for calling aw tech support' line pics up as usual, but if choose an option, it disconnects me....Full service with my phone, and its not my phones problem...

damn, someone really doesnt want my computer to work properly....

------edit------
i just called the sales department and told the girl about how i couldnt get connected and she said she would directly connect me to the tech support. I hear a pause, and bang, I'm disconnected again.

They dont block people's phone numbers, do they?
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post #31 of 80
9/17/07 at 3:11pm
i did an edit, i also read somewhere that overclocking a little too much, pushing your clock frequencies a little too hard can also cause this problem. Plus is does appear your GPU's are running a little too warm....I think we are narrowing this problem down a little....
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post #32 of 80
9/17/07 at 3:16pm
I'm sorry to hear that, but what does this have to do with Alienware being a bad company? I'm confused.
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post #33 of 80
9/17/07 at 3:20pm
Thread Starter 
AlienRod, I do not mess with overclocking my gpu's (at least not intentionally). I am going to try and do a full reformat, but I want to do it the same way I did it last time, meaning I'm going to need AW's assistance...the only problem is I cant get ahold of them (read my previous reply).
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post #34 of 80
9/17/07 at 3:23pm
Quote:
Originally Posted by E-dirt View Post
I'm sorry to hear that, but what does this have to do with Alienware being a bad company? I'm confused.

I think he's just frustrated, it can be when you run out of warranty and problems start to arise....I think lesson has been learned, so lets try to help a fellow Alienware owner out guys and girls.....

He has narrowed it down to the mentioned error he is getting...
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post #35 of 80
9/17/07 at 3:24pm
Do you have XP Re-Spawn or Vista Re-Spawn?
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post #36 of 80
9/17/07 at 3:27pm
I know it can be scary detroying everything on your hard drive. Make sure that you backup all your important documents, pics and stuff before you start respawn....

It's not that difficult, it does really take about an hour.

Try to relx and follow the instructions carefully that came with the re-spawn set....
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post #37 of 80
9/17/07 at 3:29pm
Thread Starter 
Quote:
Originally Posted by E-dirt View Post
I'm sorry to hear that, but what does this have to do with Alienware being a bad company? I'm confused.

Well, im my personal opinion (which I am fully entitled to), AW does not treat its customers like they are buying Veyron Bugatti...those of you who know what I'm talking about, Veyron Bugatti owners each get special treatment...Instead, AW treats their customers more like they are buying a Dodge Neon, where everyone is treated the same because everyone buys a crappy run-of-the-mill car. AW laptops are said to be the best of the best, at least for power, and as such they should be treated like they are buying a one of a kind piece of technology.

Anyways, back to helping me :P
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post #38 of 80
9/17/07 at 3:31pm
Thread Starter 
Quote:
Originally Posted by AlienRod View Post
Do you have XP Re-Spawn or Vista Re-Spawn?

XP Re-spawn

Quote:
Originally Posted by AlienRod View Post
I know it can be scary detroying everything on your hard drive. Make sure that you backup all your important documents, pics and stuff before you start respawn....

It's not that difficult, it does really take about an hour.

Try to relx and follow the instructions carefully that came with the re-spawn set....

I already backed everything onto my toshiba gigabeat, only took about 20 minutes to upload 10 gigs of stuff on there.

Anyways I'd rather do it with the assistance of someone just so I know that if I **** up the process, I can blame it on them.
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post #39 of 80
9/17/07 at 3:37pm
LOL, do you have a buddy with some IT skills, I know that I can always call one of my mates when I'm in a fix...

I have Vista re-spawn, so I'm not much help....

Perhaps somebody else on this board can assist with more user friendly instructions...

I'm really hoping that this will solve your current issues as it does make sense with regards to the error you are getting.

I kinda agree with you in terms of support, Alienware should still offer lifetime telephone support for thier products, especially if you are the original owner...
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post #40 of 80
9/17/07 at 4:13pm
Thread Starter 
alright well im going to attempt to use the boot disc/respawn disc method. Wish me luck! If im not back in a few hours, you know Im ****ed.
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