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Where to get media for Dell Media Direct

post #1 of 7
9/18/07 at 8:06pm
Thread Starter 
I purchased a Inspiron E1505 last year. I replaced the harddrive and I'm trying to reinstall Dell Media Direct. It turns out that the "backup" disk set that they charged me $10 for doesn't quite include everything needed to reinstall the system.

I called customer service and they told me to contract sales. Sales told me to contract technical support. Technical support won't talk to me because my waranty has expired. Who should I contact to get the disk?

I'm potentially willing to compensate someone who does have the disk for duplicating a copy and mailing it to me. I'm not sure if my system came with version 2 or 3. I think it might be version 3 because my system had an EISA partition on it.
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post #2 of 7
9/19/07 at 1:10am
There wasn't a white disc labeled Media Direct in the pack of discs from Dell? Personally I think Media Direct is a waste of hard drive space but if you want it Dell should supply it for you. I would get back on the phone with them
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post #3 of 7
9/19/07 at 2:44am
Thread Starter 
All the notebook came with was the Window XP media center disk and the system resources disk. For some reason I assumed the system resources disk was for everything else that came with the notebook so I didn't find this out untill I actually replaced the harddrive after the warantee expired.

I did find a backup disk request form on the Dell Website so I'm hoping that did the trick.
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post #4 of 7
9/19/07 at 9:27am
you can try downloading the media direct if you have fast connection, you can find it somewhere here.
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post #5 of 7
9/20/07 at 7:07pm
Thread Starter 
Do you have an URL? I tried searching the forum and a general Google search and all I found was a bunch of dead links.

I really don't know why this disks arn't included with the laptop.
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post #6 of 7
9/20/07 at 9:30pm
Well if your into torrents it can be found on isohunt.
2.62 gigs download. Hope your not on dialup.
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post #7 of 7
1/7/08 at 9:58am
Anybody has the Media direct 2.0 can upload it here???

http://www.mediafire.com/

http://www.zshare.net/
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