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Acer 3680 audio/headphone issue

post #1 of 9
9/24/07 at 7:54am
Thread Starter 
This laptop has new install of WinXP Pro. All drivers are good, and it is working fine. It has a short history of headphones not working when connected.

I have found a fix, if you could call it that. When XP loads, connecting the headphones mutes the speakers, but there is no audio on the headphones. If I close the computer lid down and it drops into sleep mode? When it wakes, the headphones work fine for the entire session. Works every time!!

Realtek drivers and software run the audio. I have exhaustively scrutinised all the settings but have found no anomoly.

It's crazy problem I know, but someone out there may have encountered this before. If so, I'd like to hear from you.
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post #2 of 9
4/2/08 at 2:56am
I got the same problem.. but still haven't found an answer... anyone who could help us? please!

thanks
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post #3 of 9
4/2/08 at 8:34am
. r u using the fix mentioned in the OP? (When XP loads, connecting the headphones mutes the speakers, but there is no audio on the headphones. If I close the computer lid down and it drops into sleep mode? When it wakes, the headphones work fine for the entire session.)

. what is ur current audio driver?
. ur current bios level?

cheers ...
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post #4 of 9
4/2/08 at 11:48am
mine is
Realtek HD version 5.10.0.5548
Current bios v1.3223
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post #5 of 9
4/2/08 at 1:04pm
Try this, reboot laptop and check if you have ALCWZRD application running in task manager before plugging headphones. If you do, kill that application. Plug headphones. Do headphones work? If yes then download AUTORUNS application and use it to disable ALCWZRD autorun.

ALCWZRD is Realtek apllication that auto-senses when you plug-in speakers, mic, or headphones. Useful for desktop sometimes when you plug stereo speakers into "unconventional" output but useless for laptop.
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post #6 of 9
4/2/08 at 11:13pm
I found nothing on the task manager and tried to plug in my speaker in it.. but no sound still, however, i found alot of alcwzrd placed in different folder on my drive C. Is it okay to delete the files? will it take any effect on my audio?

Or the problem is in my audio jack? huhu
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post #7 of 9
4/3/08 at 12:01am
There may be several alcwzrd.exe on your C: drive: one current in the C:\Windows directory, several in various $.... subdirectories under C:\Windows - those are Windows automatic updates, there probably is one in the directory where Realtek driver install unpacked itself.

I thought it could be a cause because it does enable/disable audio jacks programmatically and because you said that everything works when laptop comes from standby, which typically means the issue is in software - some piece of software/driver does not reinitialize (a typical "bug" in driver) when coming from standby.

I still think it's software for the reason above. Have you tried to install a different version (latest) of Realtek audio driver?
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post #8 of 9
6/26/09 at 11:32am

Use a usb adapter

use a usb adapter thats a little annoying but works
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post #9 of 9
10/4/10 at 6:05pm

Is it really over?...

Ok, I have seen many fixes but has it stopped for anyone or come back after some time. Mine has not worked with these fixes so far completely. Any advice?
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