Originally Posted by KevDA
Ordered XPS with Extreme 2/28, stills sez InProduction on the web, called Dell today and they say I should expect delivery on 4/21. Sheesh....
Hey KevDA and everyone,
On the advice of my rep, I cancelled and reordered an XPS 3.4 non-EE with her assurance that I would not lose my place in the queue. (I ordered the original iXPS 3.4 EE on 2/27 and it was in the build stage from 3/2 on.) She said the hold was due to the EE cpu.
Anyway, the rep was mistaken! I lost my place in line and had to start over?!?
Anyway, I was miserable and frustrated. I called and spoke with a sales manager and he basically told me it was my battery holding me up, not the processor. I told him that the rep told me...etc... Anyway, I wound up keeping the non-EE order and today it went into Testing! Yeah!
The morale of the story: Ask for the sales manager.
Someday my XPS will come,
PS. BBerman - Any photos?
Sounds like it's worth the wait.
PPS. Reordered 4/2/04. Testing 4/8/04.