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Inspiron 2650; can't install new hard drive

post #1 of 19
Thread Starter 
The notebook is about 5 yrs old and has the original 20Gb HD which I wanted to upgrade to a 120. The operating system is XP and the computer runs fine; it just needs more HD space. I purchased a new WD HD which will not install. When I put the new drive in (with XP install disk in CD drive) the system will hang for about five minutes before finally getting to the setup routine. The setup sees the new HD and prompts to format it and I did. Once the format is done and it reboots, I get a BIOS message saying "fixed disk failure." At this point, it will not proceed to install windows. I've also tried booting from a floppy. Basically, the machine will not boot from a floppy with the new HD installed. If I remove the HD entirely, the machine will boot from a floppy and it will also boot correctly from the XP setup disk. It will also boot from a floppy with the old hard drive installed and it also boots from the CD with the old hard drive installed. I have sent the drive back to the seller and they tested it and said they could find nothing wrong. I tried installing the new HD about a half dozen times and it behaved the same way each time. I just went through this proceedure with another computer (replace old HD with brand new one), so I know how it is supposed to work. There is nothing I can configure in BIOS as far as the HD is concerned, and I have not been able to find anything that would indicate that I need to update my BIOS. My basic question is; why will the computer work with the old HD, but not a new one if there is nothing wrong with the new HD?
post #2 of 19
Does the new hard drive have any jumpers on it? I think the problem lies in weather the new drive is set to Master, Slave, or Cable Select. Most Laptops prefer their drives to be Cable Select rather than specify Master or Slave.
post #3 of 19
Thread Starter 
Since this is a single hard drive, it requires no jumper.
post #4 of 19
Are you sure the Inspiron can support the 120GB hard drive?
post #5 of 19
Thread Starter 
No, but I looked for this possibility and I could find no information to suggest that a 120 Gb drive is incompatible. I contacted Western Digital about the problem and they did not mention this as a possible problem.
post #6 of 19
Quote:
Originally Posted by A_Tom View Post
Since this is a single hard drive, it requires no jumper.

You'd be surprised. My Inspiron 8200 put the Optical Drive and Hard disk on the same IDE channel. I had considerable difficulty upgrading to an AOpen DVD-RW drive in that system. Found out it was due to the drive not wanting to play nice with the Samsung hard drive. Switched to a Pioneer and it worked flawlessly. In fact the AOpen gave me the same "Fixed disk error" and sometimes "Fixed Optical Disk failure" It's worth double-checking rather than assuming things.
post #7 of 19
Thread Starter 
I was just repeating what WD told me, but my current hard drive has no jumper either. Soon I will have another hard drive to test, and if the problem persists, I will look into what you said. Thanks.
post #8 of 19
Thread Starter 
Today I received another hard drive; same make and model, but preformatted. It does not work either. The computer hangs on power up and does not go to XP setup as it should. BIOS returns a "Fixed Disk Error" message. Once in BIOS the computer is very sluggish; you may have to wait 5 minutes before it recognizes a keystroke.

Any other ideas?
post #9 of 19
Thread Starter 
I also tried jumpering the new HD for cable select and it behaved exactly the same. The existing HD has no jumpers.
post #10 of 19
Thread Starter 
After updating the BIOS today, the problem went away. It was something I thought I had already done.
post #11 of 19
I also have an Inspiron 2650 with the most current BIOS (revision A13). It had no trouble using 60 and 80 gig EIDE hard drives. It couldn't handle a 250 gig drive upgrade, though. It's a BIOS problem.

I also have a Compal ACY13 computer which is almost identical to the 2650 (the main difference being the BIOS), and it works just fine with 250 gig hard drives. I've gotten the Dell 2650 to run with the 250 gig hard drive by flashing it with a Compal BIOS. There are very serious problems with doing that, but that's how I know it's a BIOS issue. The 2650 is a very excellent computer overall, and it would be nice if Dell updated the BIOS. I doubt that's in the cards, though.
post #12 of 19
Hey guys!

Does any one got an idea up to which HD capacity the A13 bios version supports?

Could you all please attach the exact models of your hard drive? I'd like to upgrade mine also, but i'm affraid it might not work.. so i prefer to purchase a model already tested.
post #13 of 19
splugi,

I had success with the A13 BIOS and a Samsung MP0804H 80 G hard drive with Linux. (I don't think the exact model of the hard drive would matter very much as long as it's EIDE.)

I think a lot of older computers have a drive capacity limit of around 137 G built into the BIOS. This 137 G limit seems to show up as a BIOS hang when the computer tries to boot, even if you're trying to boot from floppy or CD.

I had two other ideas. I haven't tried either of them:

1 - Try an external USB hard drive. If that works it would be simpler, because you wouldn't need to move the operating system to a new disk.

A USB hard drive would be slow with the 2650's version 1 USB ports. You'd want to add some USB 2.0 ports to the Inspiron. There are PCMCIA / Cardbus cards to do that (they plug into the expansion slot on the left hand side of the Inspiron 2650).

I've read that some of those USB 2.0 expansion cards don't supply enough power to run an external hard drive. So you might need either a USB 2.0 card that has a power cord, or a powered USB 2.0 hub. Note: Best Buy sells a Dynex powered USB 2.0 card but they don't include the 5V power adapter, and they don't say where to get one, what kind of power plug it has to have, or whether the center contact is supposed to be positive or negative.

If you already have a wireless card in the PCMCIA / Cardbus slot, you could replace it with a USB wireless stick.

2 - The other idea is to try a BIOS upgrade from an outfit called eSupport. eSupport seems to have access to Award and Phoenix BIOSes for all the old computers and their business is creating BIOS upgrades. What you have to do is download their program and run it. The program scans your BIOS and tells you if there's an upgrade available. All I can do is point you to their web page:

http://esupport.com/

I haven't tried either of these ideas.

I wish it were simpler.
post #14 of 19
David,

Thank you so so much for your detailed reply!! I really appreciate it!

I have used esupport to scan the machine and it says that I have a PhoenixBIOS 4 release 6. Apparantly this BIOS version supports up to 128-137 GB hard drives. Thus it seems it should support 120Gb hard drives and it explains why the 250Gb HD didn't work.

Anyways, I think I'm just gonna purchase a new WD 120GB IDE HD and try it with the lap-top..

Did you have any special problems when mounting your new HD?

Thanks again!!
post #15 of 19
Quote:
Originally Posted by splugi View Post
Did you have any special problems when mounting your new HD?
The 2650 has very easy access to the hard drive, it's described in the owner manual that Dell has online. The only delicate operation is to move the little adapter connector from the old drive to the new one without bending the pins. Moving Windows from the old drive to the new one is a bit complicated. I can't help much with that but the procedure is easily googled. Since the 2650 doesn't have a second hard drive you may need to clone your old hard drive on a desktop system using desktop-to-laptop hard drive adapter cables. Best of luck!
post #16 of 19
Quote:
Originally Posted by DavidHindman View Post
...Moving Windows from the old drive to the new one is a bit complicated. ..
I would recommend Acronis True Image. The trial version should allow you to make an exact copy of the current drive onto the new one, via an external USB housing, then just install it.

cheers ...
post #17 of 19
I just installed a Western Digital 160 GB Scorpion in my Inspiron 2650 with bios version A13 -- NO PROBLEMS!

I think the key might be to make sure you unplug the 43 pin adapter from the old drive and place it over the pins on the new hard drive. Easily overlooked. If you don't install this pin adapter, there's no way the computer is even going to see the drive
post #18 of 19

2650 hard drive replacement

I HAVE A DELL 2650 AND MY HARD DRIVE CRASHED AND I NEED TO REPLACE IT. I BOUGHT A USED HD THAT WAS COMPATABLE THE 2650, ONLY 30 G. THE BIOS RECOGNIZED IT BUT WHEN I WENT TO INSTALL XP OS IT GAVE ME A SYSTEM DISC FAILURE. WANT TO REPLACE THE HD BUT WHAT HD AND WILL I HAVE TO UPGRADE MY BIOS?
post #19 of 19
Get yourself a simple 60/80GB IDE/ATA 2,5" drive and you are set. No need for BIOS update. And stay away from used HDD.

cheers ...
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