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PCTorque  

post #1 of 12
10/5/07 at 1:00pm
Thread Starter 
Hi, my name is Stephen Cannone and I am the new manager for PC Torque. I will be happy to answer any questions that you might have about our notebook products, please don’t hesitate to call, email or pm me. I look forward to speaking with everyone.
post #2 of 12
10/5/07 at 1:51pm
hi Stephen!
post #3 of 12
10/5/07 at 2:00pm
Whaddup?
post #4 of 12
10/5/07 at 2:22pm
Hello Stephen.
post #5 of 12
10/7/07 at 2:33pm
post #6 of 12
10/10/07 at 5:15pm

dead pixels

I am nervous about the dead pixel warranty you offer for $200.00 on the np2090.
If I don't get it I have a feeling i will get a screen with dead pixels. By not getting it can i return if I have dead pixels?
Please explain more.
post #7 of 12
10/10/07 at 11:01pm
post #8 of 12
10/11/07 at 9:24am
Quote:
Originally Posted by Luke View Post

Personally i have never had a dead pixel(or just never seen it ). So i never bothered.

I've been pretty lucky too and have never had a dead pixel in a notebook i've owned.
post #9 of 12
10/11/07 at 12:32pm
My wife has one in her HP and I had one in my mac book pro
Just my luck. My Dell thou was great.
post #10 of 12
10/11/07 at 2:32pm
Thread Starter 
Kur1j,
post #11 of 12
10/11/07 at 2:34pm
Thread Starter 
Kur1j,
Please give me a call at 1-800-346-6986. I would need your order number and then I can help you step by step to getting your notebook repaired.
post #12 of 12
10/11/07 at 2:39pm
Thread Starter 
Greenmeanie,
If you purchase the dead pixel policy and receive one or more dead pixels you can return your notebook and get a new screen. If you don't purchase the dead pixel policy and you have six or more dead pixels you can return your notebook and receive a new screen. I hope this clears things up for you.
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