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user upgrade questions regarding the m9750 - Page 2

post #21 of 57
Thread Starter 
right.

i plan on getting the basic hard drive from alienware and then buying the 250gb 5400 rpm versions off newegg and doing it myself as it is cheaper that way and plus i want the hitatchi drives as i do not trust alienware will use identicle drives.
post #22 of 57
ive never had any luck with hitatchi drives either they are really loud or they dont last with me...
post #23 of 57
Thread Starter 
it's a crapshoot with anything computer related these days. i had a fujitsu scsi drive that went bad but had a 5 year warranty from fujitsu so they replaced it no questions asked. i bought a new WD desktop drive back in the days and it was defective out of the box lol.

would you happen to know if the s-video port supports hdtv output with a component dongle using component cables?
post #24 of 57
that would be a hammerhead question... he would know more about that i dont know about that ...
post #25 of 57
A quick bit of input on the OP's microphone question:

People don't buy Alienware laptops because the got the "ZOMG it's so great" microphone...

They buy them because most of the time, they have the leading hardware package available at the time, for a reasonable price.

That being said.. A quality external microphone can be had easily for under $25.00.

You are looking at buying a $3000.00 laptop.

If someone tells you that the microphone is pure and utter shiite, are you going to change your choice to buy an AW?

If it were me, I'd say, "Well, the mic is pure and utter shiite, but the rest of the system is a work of art. I'm gonna buy a new mic."

Problem solved.

Russ
post #26 of 57
Thread Starter 
you seem to be mis-informed. the alienware m9750 has an older hardware package and is severly over-priced. the competition with their santa rosa and quad core platforms are ahead of alienware and cost much less when equally equiped.

but the alienware does have the best case design with the ports positioned in the right places. because of this the alienware is at the top of my list despite being more expensive than the dell m1730 and sager 9261 for the configurations i am looking at.

and for $3000 dollars the built in mic on it better work as intended because for me, external mics defeat the purpose of the built in one just like an external web cam would defeat the purpose of the built in cam.
post #27 of 57
Quote:
Originally Posted by Argh View Post
right.

i plan on getting the basic hard drive from alienware and then buying the 250gb 5400 rpm versions off newegg and doing it myself as it is cheaper that way and plus i want the hitatchi drives as i do not trust alienware will use identicle drives.

?

Why wouldn't you trust AW to use identical drives? What possible reason would they have not to use the same drives?

Are you planning to order your m9750 with the 250G 5400 drive as the base drive? If you don't think AW will use identical drives in a RAID array, how do you know what drive you'll get as a base drive.

This doesn't make any sense.
post #28 of 57
Quote:
Originally Posted by Argh View Post
you seem to be mis-informed. the alienware m9750 has an older hardware package and is severly over-priced. the competition with their santa rosa and quad core platforms are ahead of alienware and cost much less when equally equiped.

but the alienware does have the best case design with the ports positioned in the right places. because of this the alienware is at the top of my list despite being more expensive than the dell m1730 and sager 9261 for the configurations i am looking at.

and for $3000 dollars the built in mic on it better work as intended because for me, external mics defeat the purpose of the built in one just like an external web cam would defeat the purpose of the built in cam.

If it's obsolete hardware, and overpriced, why would you want one?

The mic works fine for a built in. It's not going to match a headset, but it's as good or better than the mic in the m7700.

Seems to me you've already got your mind made up. You want the m9750 due to it's case and ports, but you don't like the hardware inside... Why would you buy one then?

AW has SR systems under development. If you want a system that's first to market rather than released after AW is sure it's stable, then buy somewhere else.
post #29 of 57
Quote:
Originally Posted by Argh View Post
it's a crapshoot with anything computer related these days. i had a fujitsu scsi drive that went bad but had a 5 year warranty from fujitsu so they replaced it no questions asked. i bought a new WD desktop drive back in the days and it was defective out of the box lol.

would you happen to know if the s-video port supports hdtv output with a component dongle using component cables?

The S-video ports aren't connected to anything unless you buy the internal tv tuner. The internal tuner isn't HDTV, so I don't understand your question...
post #30 of 57
Quote:
Originally Posted by Argh View Post
you seem to be mis-informed. the alienware m9750 has an older hardware package and is severly over-priced. the competition with their santa rosa and quad core platforms are ahead of alienware and cost much less when equally equiped. but the alienware does have the best case design with the ports positioned in the right places. because of this the alienware is at the top of my list despite being more expensive than the dell m1730 and sager 9261 for the configurations i am looking at. and for $3000 dollars the built in mic on it better work as intended because for me, external mics defeat the purpose of the built in one just like an external web cam would defeat the purpose of the built in cam.
Not sure how I am misinformed.. I checked out the Dell 1730, and it seems to me that you cannot get one with more that 512 video RAM. Oh, they make it SEEM that thier SLI configs are DUAL 512 cards, but THEY ARE NOT. They are Dual 256 video RAM SLI configs. And unless you pay $4500.00 BASE.. You won't be getting a different CPU than what's in an Alienware, and that's a fact, JACK. Do your homework before you come on here bashing Alienware. And I find it pretty funny that you have a Sager 9860 and are willing to buy another Sager, considering how they left all of their customers out to dry when one of the warranty providers went out of business due to the claims on the 9860. And Sager promptly said to it's customers "We have no legal obligation, blah, blah, blah." Sager basically makes their laptops and leaves them up to other companies to warranty and provide tech support. If THAT'S the sort of company you want to do business with, then by all means. Russ
post #31 of 57
Quote:
Originally Posted by Argh View Post
i am on the verge of ordering this thing but have some nagging questions left.

1) do you have to press and hold the power button for a few seconds in order for the laptop to power on or can you quickly press and release the power button?

The m9700/m9750 turns on with a click to the power button, no hold necessary.

Quote:
2) it appears the built-in mic is located just underneath the "L" and in between the "I" where it says alienware on the monitor screen. want to check on this. and does it do a decent job?

Mine works great. I've used it for internet phone, messaging, and used it to record a neighbor's dog barking to play for animal control. It's as good or better than any internal mic I've used. It's not going to match a good headset though.

Quote:
3) regarding connecting this laptop to an hdtv through the s-video port. my tv does not have a vga or dvi connection so i can only do hdmi or component for high def. does the laptop come with a component dongle and does the s-video port support the component hook-up for high def?

The S-video ports aren't connected to anything unless you buy the internal tv tuner. It will accept any S-video cable you can get at circuit city, best buy, etc... My m9700 came with a few cables, but they're in the box in storage so I can't confirm for sure whether an S-video cable came with it. I have a monster cable from an earlier purchase, but I don't use S-video due to it's poor quality when compared to the other options.

Quote:
4) what about adding a 2nd hard drive yourself after you purchase it? will you need to order screws to mount the hard drive to the plastic from alienware?

I bought a second drive from Newegg. It was OEM, so it didn't come with the screws. I just took a couple from the first drive to secure the second to the tray, then the tray slides into the chassis and is secured by another screw. Not sure if AW will sell the screws seperately if you don't buy the second drive from them. AW does give upgrade discounts to customers.

Quote:
5) it appears that the raid tools are built into the laptop so you do not need an usb floppy to load raid drivers if you rebuild your array or format, right?

The RAID drivers are available through AW's driver download page. If you use the respawn, you won't need to load the RAID drivers, but if you're installing RAID yourself, or rebuilding with the OS disc after a reformat, you will need to load the drivers. You can do that with a floppy, a thumbdrive, or use a program called nLite to slipstream the drivers onto your windows install cd.

Quote:
6) is the tv tuner on the m9750 the same one used on the m7700? because i have a dead sager 9860 (same as m7700) with the standard tv tuner and would like to put that into the m9750. i do not see any tech support regarding adding a tv tuner yourself on alienware's site. and why is it only available with windows vista, won't it work on xp?

The tuner in the m9700 (not sure if it's the same as m9750) is a lifeview MiniPCI tuner. If AW only sells the tuner with Vista, it's because they've tested and certified it for Vista. Doesn't mean it won't work with XP, but if they don't sell it with XP they won't support it.

As long as the tuner fits the port, and has drivers, it should work.

Quote:
7) is there an indicator light during card reader activity?

Not unless the hd light works while reading memory cards. There is no light next to the slot.

Quote:
8) any keyboard flex at all? is it as good as the keyboards of ibm or better?

No keyboard flex.

Quote:
9) does the finish feel good to the touch or is it rough? and do you think the finish will wear off or is it high quality? i know the chassis is reinforced plastic so thats cool.

The chassis is metal, the case is plastic. I have an m9700 and the finish is durable and well applied. Can't comment on the m9750.

Quote:
10) i do not care about the alien head on the laptop (looks childish) so i am looking at maybe removing it or putting black tape over it so i cam curious at how dificult that would be. can you disable the glowing eyes in the bios?

Fn + F10 toggles the eyes. When the eyes are off, the head is all silver, you can't see the eyes are different. If you remove the head, you'll have a depression in the case with holes for the led lights, so I'd just leave it. I suppose you can paint it black if you have an issue with it.

Quote:
11) how is the wuxga screen compared to the ones found on the sager 9860-9261 models? one thing i love about my wsxga screen from sager is that it is the best i have seen and would hate to downgrade from that quality. i am not looking forward to going wuxga screen as that is too much but i guess i will have to get used to it

I've seen next to no complaints about AW screens. I've seen a few posts from 7700 owners that bought m9700/m9750s, and the comments were the screen is more vibrant. If you get clearview, it will be glossy.

Quote:
12) i am thinking of getting one gpu now and upgrading to sli in the future when prices drop for the 7950gtx so i am wondering if the laptop ships with both heat sink and fans even for single gpu setups. would hate to order a heatsink and fan assembly as well as the gpu.

With the m9700, the complete heatsink assembly shipped whether SLI or not. The m9750 uses a different setup where the cpu heatsink serves the second vid card, but I'm sure AW doesn't have separate heatsinks depending on the order. If you're concerned, call and ask sales to be sure.

Quote:
13) what mxm slot does this laptop have and will the 7950 gtx cards from the sager 9261 be compatible?

No idea. I do know Dell vid cards won't work in the m9700, so I wouldn't count on it.
post #32 of 57
Thread Starter 
post #33 of 57
Thread Starter 
Quote:
Originally Posted by Hammerhead View Post
The S-video ports aren't connected to anything unless you buy the internal tv tuner. The internal tuner isn't HDTV, so I don't understand your question...

in order to connect a high def. source to an hdtv you need either hdmi, vga, dvi, or component hook ups. my hdtv does not have a vga or dvi but it does have component and hdmi inputs. my sager came with a component dongle that is pluged into the s-video out port and i can use component cables running from that component dongle to the component inputs on my hdtv for high def. i never tried the component dongle with my sager but i assume that's what it does. high end desktop graphics card even come with the component dongles so you can connect them to a high def. tv through the s-video out port. so i am wondering if the alienware's s-video out port is capable of doing this.
post #34 of 57
Thread Starter 
Quote:
Originally Posted by Hammerhead View Post
?

Why wouldn't you trust AW to use identical drives? What possible reason would they have not to use the same drives?

Are you planning to order your m9750 with the 250G 5400 drive as the base drive? If you don't think AW will use identical drives in a RAID array, how do you know what drive you'll get as a base drive.

This doesn't make any sense.

i do not trust they will use the same brand drives. they may accidentally pair up a hitatchi 200gb drive with a fujitsu 200gb in raid 0, for example. so i just want to do that upgrade myself as it is also cheaper that way.

i will just order their standard drive and take it out when i get the laptop and sell it. same thing if i chose to go with the 2.33ghz cpu as i would get that from newegg as well. order the standard cpu and sell it once i do the swap. can save a couple hundred bucks if i go this route.
post #35 of 57
if you change out the CPU you will void your warranty...plus if you get it from newegg that last time that i looked it cost 700 bucks for the 2.33 processor which is the same price alienware charges for it...
post #36 of 57
Thread Starter 
it's $647 at newegg and you can easily sell the standard cpu that it comes with for another $100 bucks or more.

warrant should not be voided for performing an upgrade. alienware even states it.

Quote:
Alienware understands that the world of computer hardware is constantly changing, and that a component bought today can be soon outdated. A solid upgrade policy is essential with any high-performance computer purchase, which is why Alienware customers are entitled to purchase upgrades at specially reduced prices. You can choose to install the hardware yourself or you can send your system to Alienware. Not only will Alienware install the new hardware for you, but your machine will be completely reintegrated from the ground up.

post #37 of 57
if ur going to upgrade the CPU then you need to contact them... RAM and Hardrives can be done by urself but if something is caused by the RAM you installed then you are on ur own...You can install a CPU if it comes from alienware and they will be ok with that but if you by it somewhere else and dont tell them then it will more than likely void the warranty...
post #38 of 57
Scope of the Alienware Limited Product Warranty
Alienware warrants to the original purchaser that any Alienware branded hardware will be free of defects in workmanship and materials for the applicable limited warranty period set forth in your packing slip or invoice, which is measured from the date of shipment. Importantly, this limited product warranty does not cover:

non-Alienware branded hardware products and accessories e.g., monitors, speakers, and most Gear Shop items;
software, including the operating system and software added through AlienFactory™, Alienware’s factory integration system, as well as any third party software;
product that has been damaged by actions that are beyond Alienware’s control, including for example, impacts, fluids, fire, flood, wind, earthquake, lightning or similar disaster, war, strike, lockout, epidemic, destruction of production facilities, riot, insurrection or material unavailability;
product that has been damaged through misuse, abuse or mishandling,

including without limitation the unauthorized modification of the system as a whole or any individual component, and/or the attachment of peripheral devices


product for which Alienware has not received payment; or
paint or finish.
post #39 of 57
the best thing you could do is call alienware and get them to authorize the CPU getting changed out but i have a feeling they will want you to send it in and get it put in... because if they dont know about and you screw up your computer then they are free of damages that you occured to the computer... and then you have an 8.5 pound brick sitting there...
post #40 of 57
Quote:
Originally Posted by Argh View Post
it is no where near as bad as alienware's flat out lie on their m9750 like; "2.33GHz processor - the fastest mobile processor available". the base priced m1730 has a 2.4GHz processor at 800 FSB so it is already faster than the fastest offering by alienware.
the 800mhz FSB mobile chips that are paired up with the Santa Rosa chipset aren't actually running @ 800mhz but instead they are stepped down to 667mhz. The only 800mhz FSB that Santa Rosa supports and actually uses is for the Ram.
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