Originally Posted by apodoll
My computer crashed, and I cannot complete the system recovery process. I get to the point where it is configuring the keyboard and mouse and it sits at halfway through the scroll bar every time. I would like to try to load windows from a CD, but I can't get it to boot from the CD. Any ideas what I can do to get this computer up and running again? Thanks
intresting i have not seen this problem..... couple things to check
1. does it pass the post screen (where it has a gateway picture)
2. does it give you a boot error like OS not found, or NDLR is missing?
3. things to try
there is a force boot menu when the computer posts press esc like you would if trying to get into the bios and it will give you a list of all the devices that the computer sees (ex. hd, cd rom, network) select cd rom and see if it boots.
if the cd rom is not in that list it is not detecting the cd rom and you are having a IDE conflict somewhere. take out the hd and see if the cd rom shows up in the list