Originally Posted by EmeraldICE
Thanks, i'll call them in a little bit and see whats taking them so long. Although i did finiance it, did you?
Yes I did, well $1000 of it (I had the rest). I did call them, as Tarrow said, when I saw I was stuck at Phase 1. It turned out that they didn't have any indication that the finance paperwork was returned. The finance guy, John, found out that the paperwork arrived 3 days prior to my order. I must say, John & the rest of the finance crew were great & usually called back within 10 minutes. After that, I seemed to fly through the phases although I did seem stuck on 4 & 9 for a little while. I'm at 13 right now & hope to ship on Monday. Call them, they are very helpful & I agree that showing you care seems to make a difference. Best of luck Ice. Please keep us informed on how it's coming along.