post #1 of 1
10/27/07 at 12:55pm
Thread Starter 
Notebook/Vista stopped looking for ordinary legacy drivers in \Windows\System32\ for things that should be Plug and Play, things like thumbdrives, memory sticks, mouse, keyboards, even USB printers. Vista can’t find drivers. This happened on two identical new HP dv6426us notebooks after recent HP and Windows Updates. Both worked fine before - after a 3-week full-time job just configuring Vista. Now Vista searches for drivers - including, it says, online - only to report "drivers can’t be found for Unknown Device." A tedious work-around is, click "remind me later," go to the "Unknown Device" in Device Manager, click on "update driver," then tell Vista to look in its own \System32\! There Vista finds the drivers it needs, and we get on with our lives - until the next Plug and Play. Anyone else have this problem? Please help! Is this Vista or HP notebooks acting up? After trying several things, the only advice from HP’s tech support was to do a full recovery back to out-of-the-box. However, I’d sooner trash these two new HP dv6426us notebooks and buy Macs rather than reconfigure Vista twice again. I hope there’s some other way. Suggestions? Many thanks.
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