Hey folks, I could be doing something very stupid here so even if you have an obvious solutions I'd like to hear them.
I have an XPS M1710 (running Vista Ultimate) which was rebuilt a few weeks ago, I've gone to use the bluetooth function and there's no sign of it. It's not in device manager at all nor are there any unknown devices showing. I thought it might be that FN+F2 had disabled it but tapping it twice shows the wi-fi and BT icons disabled and re-enabled but no sign of bluetooth.
I've checked the bios which shows the bluetooth device as installed and I've checked the option for it which is set to enabled. I've popped the cover off and it is definitely there, unplugging it and popping it back in hasn't helped.
The BT light is not lit up and I can't get it to light up either which I'm guessing indicates the bluetooth device isn't active in Windows for some reason. When running the driver package from Dell it aborts as it can't find any bluetooth device.
The laptop did have its motherboard (plus the graphics card and ram) replaced but I honestly can't rememeber if the bluetooth was available before then (after the rebuild)
Thanks for any help,
John
I have an XPS M1710 (running Vista Ultimate) which was rebuilt a few weeks ago, I've gone to use the bluetooth function and there's no sign of it. It's not in device manager at all nor are there any unknown devices showing. I thought it might be that FN+F2 had disabled it but tapping it twice shows the wi-fi and BT icons disabled and re-enabled but no sign of bluetooth.
I've checked the bios which shows the bluetooth device as installed and I've checked the option for it which is set to enabled. I've popped the cover off and it is definitely there, unplugging it and popping it back in hasn't helped.
The BT light is not lit up and I can't get it to light up either which I'm guessing indicates the bluetooth device isn't active in Windows for some reason. When running the driver package from Dell it aborts as it can't find any bluetooth device.
The laptop did have its motherboard (plus the graphics card and ram) replaced but I honestly can't rememeber if the bluetooth was available before then (after the rebuild)
Thanks for any help,
John
