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EXPERT NEEDED!!!!!!!!!!!!!!!!!! Windows do not detect my laptop screen

post #1 of 8
Thread Starter 
Hi,
Here are some details on my computer:
Toshiba P100 SD 802F
Video adapter : Geforce 7900 GS driver 8.4.0.0 (original driver)
BIOS : 3.8 (latest driver)
All other driver are original
Windows XP media center with SP2

My problem is that Windows do not detect my laptop screen, only any external CRT or LCD I connect to it

How it start :
I install software MagicTune version 9.1.0.429 witch is coming from samsung when you buying their external LCD display 226BW.
Install complete and ask to reboot
Just before reboot, a message error say that MagicTune could not install correctly.
Reboot computer and my laptop LCD is black but I can see it is powered because it is not the same black as when the laptop is close.
I plug my external LCD display and it automatiquelly show my BIOS password screen on it but not on my laptop screen.

I can boot normally and do everything with my external screen but in the menu configuration (Display properties setting), Windows do not detect my laptop screen.

What I did after :
I uninstall MagicTune
I run Mc Afee, AD Aware
Try key Fn + F5 and no effect except external screen goes black and come back (This is my key to stich between screen configuration)
I check with nvidia tool for clone screen and other setting
I check with display property, only detect the external screen
Desinstall nvidia driver, reboot and reinstall original driver
Start in safe mode
Check my BIOS and put setting dual screen on boot
I updated my BIOS from ver 2.0 to 3.8 (latest version)
Go back to earlier windows restore point
Complete format of harddrive and new windows installation

After format I still have all the same problem, no laptop screen for bios and in windows just on the external monitor.

I think I may have a problem with :
- the bios of my graphic card
- a cable to my laptop display have get disconected
- the laptop display is dead

But I don't know how to upgrade the bios of my graphic card... No bios for graphique card at toshiba web site :
http://support.toshiba.ca/support/ [...] Model.asp#

Thanks in advance for your help
post #2 of 8
I am not an expert, but try going to Control Panel>Display>Settings and about halfway down is a drop down menu for Displays. See if you have more than one option in there.
post #3 of 8
Thread Starter 
Thank you for the reply!

I went to this Control Panel>Display>Settings and there is just one display available to select and it is the external monitor.
If I connect a second external monitor, I have two external monitor to chose from.

bios is loading on the external screen even if i select in the bios menu to use laptop screen and external screen.

Is it possible that the sofware (MagicTune) that I install for my external monitor mess with my graphic card bios and now it doesn't detect my laptop LCD????

Also, when formating my laptop for the first time last weekend, I notice that there is a partition of ~400MB.
Any idea for what this is for? Stock config ???
Can I just format it as well?

Thanks again
post #4 of 8
No idea if it is a software conflict, though I doubt it. Do you still have your restore CD's that came with the lappy or if you didnt receive them, does your owners manual give you instructions on how to create one. If so, I think I would try using the restore CD which would put your lappy in the same configuration as to when you took it out of the box. Of course everthing loaded since then would be lost. You would have to backup all important files etc before doing this. Wondering if that 400MB partition may be your OS loaded there to make a restore CD, but I would think it would be larger than 400MB. Maybe not
post #5 of 8
Thread Starter 
Thanks again for the fast reply!
I do have my restore CD and I format my computer and restore it with this CD to the same config as when I buy it, except that I still don't have my laptop LCD working in the bios and windows... I still only detect my external monitor on the display panel property.

I don't know what to look at next?
Any idea?

Thanks Saugen48
post #6 of 8
If the problem started when you loaded MagicTune then i would start there...uninstall it and see if that fixes it if not.. what else could you have done.. trace your steps back ... if that doesn't work it could be a hardware issue.
post #7 of 8
Thread Starter 
Hi Hardcorp,
I already uninstall MagicTune, format hard disk and re install windows to stock config
Last thing i did not try is to flash the graphic card bios and open my laptop screen
How could i do that.
Thanks
post #8 of 8
Sure the samsung drivers or magictune cause the problem

http://www.notebookforums.com/showth...68#post2916768
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