I bought a Sony VAIO VGN-TZ130N/B notebook. It came with Windows Vista Business 6.0. I had been using wireless for accessing the Internet. However I am going on the road and will need to access the Internet via dial-up. The problem that I am having is when setting up a dial-up session I get "Windows could not detect a dial-up modem". The modem works via Windows Fax and Scan, so I know the internal modem works. I have reinstalled the driver over and over again and I get the same results. I am thinking that my driver is not compatible with Vista. But my notebook came with the driver installed so I figured Sony had tested this. NOT! I have called them numberous times and they tell me to reinstall the driver. That didn't work. They said to restore drive C from the VAIO Recovery Center. That did'nt work either. I don't think Sony knows anything about my problem nor can they help. Microsoft Support wants $59 before even talking with me about my issue. I am hoping someone out there has come across this problem and has a solution?
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12/10/07 at 7:18am