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Strange Problem - Dell 9300

post #1 of 8
Thread Starter 
***Apologies, wrong thread! Please delete / remove. Ive created one in the Technical Support area: http://www.notebookforums.com/showth...post2811769***

Hi guys,

Unfortunately, something seriously wrong seems to have happened to my 9300. Yesterday, i was playing S.T.A.L.K.E.R when suddenly the system locked up, and the screen became garbled. After restarting, i found the BIOS garbled up too (Text all wrong, wierd symbols, blue pixels flickering, generally strange)

Whether or not it Boots into windows is now down to sheer luck. Sometimes, after the XP load bar it will bluescreen and restart. Other times, it will allow me to log in. However, my desktop appears blank and takes absolutely ages to do things (Took 5 mins to bring up the Task Manager).

I've taken it apart to check, sprayed it with canned air / a thorough clean. Still no difference. Tried removing / cleaning the heatsinks - still the same. In the end i just gave up.

Any ideas on what might be the problem? I'm guessing its got something to do with Overheating of the GFX / CPU, however the fact that tasks are taking so long when it actually works might lean towards a CPU issue. What i dont get is why the BIOS are affected by the garbling.


Thanks, your help will be much appreciated!



Here are some screenies:

post #2 of 8
Still under warranty? If so, start chatting to the Dell technical support
post #3 of 8
Thread Starter 
Unfortunately my warranty ran out a few weeks ago. Typical!
post #4 of 8
normally garbled text is a symptom of an overheating video card. If the CPU were overheating, then the system would shut down, and probably not display any artifacts or strange text.
post #5 of 8
Thread Starter 
Very probable.

What would you recommend? Should i apply some new thermal paste to see if that does the trick?
post #6 of 8
Yep, at this point you have nothing to lose. Have ATItool running in the background to monitor your video cards temps.
post #7 of 8
you should list your system specs, its hardware related, could be memory, CPU, GPU, HD, ect ect ect.

if you have the dell utilities cd you could boot it to troubleshoot the hardware.
post #8 of 8
That's like some strange effect straight out of hollywood, that greeking nonsense. Although I had it once too. Not sure what I did, wish I was, because I am on the virge of doing it again, this puppys hot.
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