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4780 spillage blunder please help

post #1 of 5
Thread Starter 
Hi, I'm a uk owner of the Sager 4780

On Friday, I spilt some tea into the keyboard. the laptop is under warranty, and yes I know I'm an absolute idiot for keeping liquid near my laptop. The tea was unsweetened and had milk in it.

I turned it off, tipped it upside down and drained whatever liquid I could get out. I then put it down and idiotically turned it on. I now know, from some desperate web searching, that I should have kept it upside down and taken the battery out. But I didn't.

Anyway, it booted up normally, but obviously the keyboard didn't work. So I turned it off, detached the keyboard, took the plastic keytops off and started drying and cleaning, and cleaned the small bit of gunk on the metal plate underneath. A couple of hours later, I'd replaced the keys, and the laptop booted up properly and gasp! the keyboard worked fine

I gradually realised, however, that the laptop was not recognising mains power, and was running on battery. But other than that it was working fine. As the battery meter began inexorably dropping I turned the laptop off, plugged the mains in and restarted. still didnt recognise mains power

The battery finally ran out, and now the laptop is essentially dead. When I press the power button, with the battery in/out and mains lead in/out, all I get is a single flash of the green power LED. All the other LED's don't work.

I opened up the casing underneath the keyboard to see if there was any obvious dried liquid causing short circuits and there didnt seem to be.

Does anyone have any idea what exactly might have happened to cause this power problem? Or how it can be remedied?

a) I dont think the battery shorted, as it worked till it ran out of charge
b) the laptop seemed to be running fine other than the power issue- perhaps just a short in the circuits related to the mains power socket
c) WARRANTY DOESN'T COVER SPILLAGES- ARGH, so if/when I return it, which I can't do till Tuesday (easter weekend) if they figure out its a result of a spillage, service will charge me for a new motherboard

Sorry to waste your time, I know this isnt very helpful or informative, but I'm desperate- I can't afford the £350 or $500 a new motherboard might cost....

andy pointon
post #2 of 5
Tea with milk in it? Never heard of that.

Anywho, As you can see on the keyboard there are holes on the bottom of it in which well liquid could get through and pass through there and to the metal plate and seep in through holes in it.

Did you take the metal plate off to clean liquid off the mother board? If not try doing so, and clean all the crud off from the mobo and other parts under the metal plate.

I would think that liquid seeped deep down and well fried your battery or worse, the entire computer, but if you absolutely don't have any money at all to get the thing fixed then it would be more than worth the time to take it apart and fully clean out all of the "rubbish" as you'd say.
post #3 of 5
Thread Starter 
K, thanks alot

Will evaluate support options before attempting cleaning out, depending on how much company decide is a reasonable price for repair.

Is it likely that the hard drive would have been damaged, or maybe just the motherboard? sorry to keep on, as you can imagine I'm quite desperate.....
post #4 of 5
There is a possibility that your tea leaked down to the hard drive, you might want to open that compartment on the bottom to make sure and maybe clean off anything that may have gotten in there.
post #5 of 5
It could be some part of your computer was/still is wet or has some dried up tea/milk mixture on it. My uncles phone got dropped in the gutter and he took it to get fixed. Bascially the guy tore it apart and used some rubbing alcohol to dry it out and such. The battery was being drained to quicky because of the liquid on the board. So maybe thats the same thing thats happening here? Since you can't send it back for repairs maybe if you brave you can open it up yourself by reading the manual or send it to a local computer shop?
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