New Posts  All Forums:Forum Nav:

System getting replaced - Page 6

post #101 of 123
1/31/08 at 3:23pm
XPS support kinda no clue on how to fresh install vista.

How can support NOT know the most important step??

Ended up googling wtf the problem was, and solved it myself.
Reply
Reply
post #102 of 123
1/31/08 at 3:25pm
Quote:
Originally Posted by ghazgull013 View Post
how do u know it was new?
because it had the 7900gtx which wasnt available until later of that lifecycle, my replacement was delayed, but came the week the 7900gtx announcement was made. If it was a refurb, they couldnt have sold a new xps and have it turned around, then reconditioned within 7 days.
Reply
Reply
post #103 of 123
1/31/08 at 11:25pm
Thread Starter 
ok, this is just plain silly, i've looked at the faq, can somone point me in the right direction to how to install windows xp, on the second hard drive of this system? i cant find any information about the driver i need to use during the intitial setup. thanks
Reply
Reply
post #104 of 123
1/31/08 at 11:43pm
Quote:
Originally Posted by ACHlLLES View Post
XPS support kinda no clue on how to fresh install vista.

How can support NOT know the most important step??

Ended up googling wtf the problem was, and solved it myself.
Thats usually more time efficient then a tech on the phone
Reply
Reply
post #105 of 123
2/2/08 at 1:21am
Thread Starter 
OMG!!!! i'm not sure exactly what i've done and in what order, i used the guide to reinstalling xp on the sticky here, and used all the advice that i have received and viola! i have windows xp running on my 1730! the one thing i did do that may have saved me was unplug the first hard drive that had vista installed. i left the second hard drive, and changed the bios so that the second hard drive is the first to boot, the unplugged one is at the bottom of the list. made the iso burned the dvd and boom! i'm downloading all the rest of the updates now. all my probs with transferiing files are gone! man this thing is quick now! and i'm able to use all the programs i had before. i use framxp pro, and i've got soo much ram, it says that i still have 100 percent available even when running programs! its awesome! i've got the quickset going, and the logitech lcd is working too! thanks again to all that have helped me in this process i wont forget it!
Reply
Reply
post #106 of 123
2/2/08 at 3:08am
Congrats XP is soooo much better than Vista in my opinion, Now get some imaging software to copy your drive so you dont have to go through this again.
Reply
Reply
post #107 of 123
2/2/08 at 2:55pm
Good to hear cobra

Does the 1730 use SATA HD's?
Reply
Reply
post #108 of 123
2/2/08 at 6:36pm
Quote:
Originally Posted by ghazgull013 View Post
Good to hear cobra

Does the 1730 use SATA HD's?
yes
Reply
Reply
post #109 of 123
2/2/08 at 7:15pm
Thread Starter 
yeah it uses sata's. although now the only bad part is that i have a solid state drive that i'm not using. BUT i cant really get rid of it either, xps support said i have to be able to boot into vista in order to get hardware support. bummer. oh well i'm happy now!
Reply
Reply
post #110 of 123
2/4/08 at 10:27pm
Quote:
Originally Posted by cobra302 View Post
yeah it uses sata's. although now the only bad part is that i have a solid state drive that i'm not using. BUT i cant really get rid of it either, xps support said i have to be able to boot into vista in order to get hardware support. bummer. oh well i'm happy now!


Do you have it running now? You can't boot off the solid state drive?
Reply
Reply
post #111 of 123
2/5/08 at 1:01am
Thread Starter 
it was running. i'm having the motherboard replaced this week, it wont boot to any screen at all. i can boot off the solid state, but it has vista, so i'm just not using it. i need to mirror the drive with acronis to an external, then mirror xp back onto it i guess. i'm just waiting to get it back running again right now though.
Reply
Reply
post #112 of 123
2/6/08 at 2:12am
Thread Starter 
ok, so they replaced my motherboard today. funny thing, xp wouldnt work anymore, it kept bsod'ing. sooooooo, i decided to boot up using the vista hard drive. well, to say the least, i'm using vista now! lol, i dont know if maybe the usb ports were bad, or what, but i was able to transfer all my files with no problems! vista is acting super quick, and i've had no issues whatsoever! i'm very pleased right now. of course this could all change tommorow! but i'm hoping that my problems are all fixed up now. thanks again to all who have helped me in the "journey". now to finish up with the installation of my programs and on i go! i've still got to clone the drive later on just in case. the good thing now is that i can actually use this cool hard drive that apparantly cost sooo much. lol, the tech that came out today was telling me how jealous he was of my system. said it was the first of its kind he had seen up close.
Reply
Reply
post #113 of 123
2/6/08 at 3:10am
Im glad you are sorted out
Reply
Reply
post #114 of 123
2/7/08 at 12:42pm
Wow, I talked to a rep here in the good ol USA.... she told me that getting a 1730 is not even an option. I explained that I know it's not a unique situation and that the 1705's must have a universal problem. She said they would take my 1705 in and fix it or give me a 1720. I went up and down about the dvi port and she said I should go to Radio Shack for a usb dongle....(is there such a thing)

I also explained that a full refund of my money had been offered. That seemed to spark something with her. She asked who said that.. bla bla...

Her supervisor is going to be calling me now. If anyone of you guys wants to PM me your case number that would really help a lot. Help a brotha out.. Just something to give as reference, because they are acting like this is unheard of.
Reply
Reply
post #115 of 123
2/7/08 at 1:31pm
Yeah I think some policy has changed in the last week because I have the same exact issue. They told me I was getting a 1730, but they just shipped me another E175 this morning with a WORSE video card than what I paid for in the first place. We will see how the BBB deals with this though.
Reply
Reply
post #116 of 123
2/7/08 at 2:00pm
Quite sure that the policy has changed. Sad news for many. I don't think there is any way around it because they are really cracking down. I also think it's ridiculous that they say you should have to pay for something when their POS broke down
Reply
Reply
post #117 of 123
2/7/08 at 2:20pm
Well, I wrote an email to a VP and this is why the last person called me she said. I'm waiting for her supervisor to call... if nothing comes from that I have in writing that they will give me a refund... Gateway here I come.

too bad really, I have never had anything other than a dell laptop. Ohwell.
Reply
Reply
post #118 of 123
2/7/08 at 2:35pm
Man that sucks for you guys, I really feel for you. I cant believe they send you another E1705, c0ax, and they even downgraded you. That so goes against their own policy. I sure you guys get it all fixed. I know there is no way I would allow that to happen to me.
Reply
Reply
post #119 of 123
4/9/08 at 8:41pm
Hey guys. I'm also getting a replacement. I sent the request in about 4 or 5 days ago and i was told to go to

1. Log in
2. Click "My Order Status"
3. Click "My Support" and select "Service Call Status"
4. Enter your Dispatch Reference # or Service Tag # to obtain a current status.


All i see there is

<table border="0" cellpadding="0" cellspacing="0" width="100%"><tbody><tr><td class="gridCell" style="width: 150px;">WY158</td><td class="gridCell" style="width: 450px;">BASE (ASSEMBLY OR GROUP)..., NOTEBOOK..., CMER, T7300, 2.0, 1700</td><td class="gridCell">1</td></tr><tr><td class="gridCellAlt" style="width: 150px;">0797C</td><td class="gridCellAlt" style="width: 450px;">CUSTOMER KIT..., DOCUMENTATION..., AIRBORNE...</td><td class="gridCellAlt">1</td></tr></tbody></table>
I'm assuming this means i'm getting a T7300 which means it's a 1720?
Where do i go for full specs or do i have to call them.
Reply
Reply
post #120 of 123
4/9/08 at 8:47pm
Thread Starter 
boy thats a good one. i'm not sure on that. maybe there are more items missing or something.
Reply
Reply
New Posts  All Forums:Forum Nav:
  Return Home