Hey guys,
I have a DV6338SE Laptop. last ngiht I went to bed and left my computer downloading some stuff, when I woke up this morning everything was working 100% fine. I figured I'd do a reboot before I had to head into work. After I rebooted Windows says I'm not connected to any network. So I check the on/off switch on the front of my laptop, it's on but the light is yellow instead of blue. Weird. So I go into the device manager and te MINI PCI card isn't listed under network adapters. I take out the card reinstall it, no removed or inserted hardware sounds. Tried reinstalling drivers etc etc, the works and nothing happened.
I call HP they take me through a serious of BS steps which I did before calling (and I told them I did everything) they still insisted that I follow them. About 45minutes go by and they finally give up and say that I need to send in my laptop to get repaired. It's still covered under warranty but there's a little problem. I bought this DV6338SE laptop with a white LCD cover/bezel. I've since changed it to black as the white was staining. I was wondering, if I send in my laptop will it void my warranty? Also I don't want to send in my HDD with the laptop am I able to do this? I need it to work from.
Any know of any solution to the mini pci card not showing up?
I have a DV6338SE Laptop. last ngiht I went to bed and left my computer downloading some stuff, when I woke up this morning everything was working 100% fine. I figured I'd do a reboot before I had to head into work. After I rebooted Windows says I'm not connected to any network. So I check the on/off switch on the front of my laptop, it's on but the light is yellow instead of blue. Weird. So I go into the device manager and te MINI PCI card isn't listed under network adapters. I take out the card reinstall it, no removed or inserted hardware sounds. Tried reinstalling drivers etc etc, the works and nothing happened.
I call HP they take me through a serious of BS steps which I did before calling (and I told them I did everything) they still insisted that I follow them. About 45minutes go by and they finally give up and say that I need to send in my laptop to get repaired. It's still covered under warranty but there's a little problem. I bought this DV6338SE laptop with a white LCD cover/bezel. I've since changed it to black as the white was staining. I was wondering, if I send in my laptop will it void my warranty? Also I don't want to send in my HDD with the laptop am I able to do this? I need it to work from.
Any know of any solution to the mini pci card not showing up?
