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m15x - how to reinstall alien respawn shortcuts (hidden partition is untouched)

post #1 of 5
Thread Starter 
i got a new m15x and upgraded to 64bit OS. well now the alien respawn links aren't working. there is one prompt that used to come up in the BIOS that is gone and the links in windows are gone. i have verified the actual hidden partition shows up, how can I regain access to this so I can do a respawn?
post #2 of 5
post #3 of 5
Thread Starter 
Yay! I was able to figure out a fix on my own. Luckily I didn't have to rely on AW tech support or I would have been left to drown.

So what happened was the MBR was overwritten with a new Vista installation, thus the BIOS shortcut to Alien Respawn v2.0 was not coming up and the link in Windows was gone.

I had to locate the Intel SATA hard drive drivers on their website and put them on a floppy. I had a USB floppy drive, they are such a relic these days.

I then booted off a Norton Ghost 10 CD, pressed F6 to load the SATA drivers. My thinking was maybe they used Ghost to do the image.

Once in Ghost I was disappointed but poked around the extra tools they included. One allowed me to change which partition was the active partition. I selected the 8gig respawn partition and rebooted into Alien Respawn v2.0. It just finished a successful recovery of the Windows partition back to factory conditions. I did have to boot off the Ghost 10 CD after the respawn and set the active partition back to the correct one. Everything is working properly and back to factory shipped condition!

Please keep this thread to help out other users who will most certainly run into this issue at some point with the new m15x hard drive only respawn.

To AW's credit, this was a more difficult issue to figure out, but their front line of tech support acted like it was completely impossible and out of the question and I would have to live with not being able to access the respawn partition. No offense, but the Dell support guys in India are harder to understand but better at customer service. I think the AW techs are South American (based on the names) or Eastern European (based on the accents), but I didn't ask.

buzzin
post #4 of 5
Can you help me? I didn't really understand your explanation so can you please try to explain more basicly to me? I got my Alienware m15x. When I opened it, it was an alien backgrond and everything was in I guess it's called "Alien Respawn" but then I installed a Disc that I got along with the m15x which is called "Alien Microsoft Windows 7 Home Premium 64 Bit" when I installed that there were no Alien background no more so I thought that the Alien Respawn was gone and the normal Windows 7 was currently in use. Someone help me to get my Alien Respawn back please?
post #5 of 5
Thread Starter 
sounds like you are talking about the alien theme or wallpapers, not the respawn (recovery) partition. you can download the wallpapers and theme manager from their website i think. or contact their support for help. shouldn't be a problem getting that up and running on windows 7.
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