I have a 5+ year-old Fujitsu laptop with Windows XP Pro that I'm on the verge of replacing. In recent days, I had noticed the "e" key seemed to be sticking a little bit. Then the other night the computer started doing weird things -- I would click, say, at the end of a string of text, and it would select the whole thing (as if I had been holding down the Shift key while clicking). Anyway, I didn't feel like dealing with it at the time, so I shut down the computer and went to bed.
The next morning, when I went to boot up, before I could even get to the login screen I encountered an error message: "ERROR 0210: Stuck key 36". I restarted numerous times and got the same error message. Then I tried restarting with the F8 key held down and was able to get to the XP login screen. However, my password didn't work. I soon figured out this was because the keyboard was still acting like it was stuck on Shift, even though I wasn't pressing it down. My password has both letters and numbers -- let's say it was pa33w0rd. In this case, that would come out typed as PA##W)RD. If I pressed Caps Lock, that would solve the letter problem (ie, I could type lowercase) but not the number problem.
Figuring the key must just be stuck (it is an old computer, and I haven't always kept the keyboard clean), I lifted up the Shift keys and cleaned them out. For good measure, I also cleaned out the "e" key and the "6" key (since I found a chart online that indicated that the "36" in the error message referred to that key). Nothing worked.
Today, I borrowed an extra keyboard from my office, brought that home and plugged it into my laptop. The keyboard worked, but had the same problem with the shift key. And even though it had a numeric keypad, those keys were the only ones that didn't work.
So what can I do now? Any suggestions? My new laptop is already on its way, so all I need to do is figure out how to log in to my computer one last time so I can pull all the relevant files off of it.
Any suggestions would be very much appreciated.
P.S. One more thing I just remembered. A couple of times when I have gotten to the login screen, I've gotten a pop-up message about Filter Keys. Does this have any relation to my problem? Nothing I've tried seems to help. Here's what the window looks like:
The next morning, when I went to boot up, before I could even get to the login screen I encountered an error message: "ERROR 0210: Stuck key 36". I restarted numerous times and got the same error message. Then I tried restarting with the F8 key held down and was able to get to the XP login screen. However, my password didn't work. I soon figured out this was because the keyboard was still acting like it was stuck on Shift, even though I wasn't pressing it down. My password has both letters and numbers -- let's say it was pa33w0rd. In this case, that would come out typed as PA##W)RD. If I pressed Caps Lock, that would solve the letter problem (ie, I could type lowercase) but not the number problem.
Figuring the key must just be stuck (it is an old computer, and I haven't always kept the keyboard clean), I lifted up the Shift keys and cleaned them out. For good measure, I also cleaned out the "e" key and the "6" key (since I found a chart online that indicated that the "36" in the error message referred to that key). Nothing worked.
Today, I borrowed an extra keyboard from my office, brought that home and plugged it into my laptop. The keyboard worked, but had the same problem with the shift key. And even though it had a numeric keypad, those keys were the only ones that didn't work.
So what can I do now? Any suggestions? My new laptop is already on its way, so all I need to do is figure out how to log in to my computer one last time so I can pull all the relevant files off of it.
Any suggestions would be very much appreciated.
P.S. One more thing I just remembered. A couple of times when I have gotten to the login screen, I've gotten a pop-up message about Filter Keys. Does this have any relation to my problem? Nothing I've tried seems to help. Here's what the window looks like:
