Dell is jerking my chain!!! - Page 8

I'd tell them M1710 or M1730. I know you're not trying to rip them off or anything. The reason I said that is that they're giving the option of the E1705. Which gives them the opportunity to screw you over, again.

Only reason I'm saying this is because I went through the same thing with Dell back in July. They replaced my E1705 (T7400, 2GB, 7900 GS, 160GB HDD) with a low-end 1720 (T7300, 1GB, 8600M, 120GB HDD) and I fought them about it. They ended up replacing it with an M1710 (T7200, 1GB, 7900 GS, 100GB) before I did my research and contacted the really high-ups in Dell to get something done, and I got more than I bargained for (M1710, T7600G, 2GB, 7950 GTX, 200GB HDD). Mind you that I started this process in the beginning of July (like July 2-5, I don't remember) and got the final replacement in mid-August (August 18th, to be exact). A month and a half of my time.

That is why I'm telling you to go to the higher ups. If you want to wait it out and see what you get this 2nd time around, that's fine, and totally up to you if you feel confident in what they're going to do for you, but my advice stands. It'll be the same thing I do if Dell tries to screw me on that same M1710 I mentioned above's replacement. I won't let them waste over a month of my time again.

I bet they only said they are on short supply of the M1730 is cause the 8800SLI is on backorder. My cards have been stuck in pre-production since 2/6 and today they now show as in production so I think they got more in stock. I sure hope it ships today and I hope they finally give you ur M1730.

M1730's with a 8700 is not in a shortage... Dell @SSHOLES !

Well maybe they want to give you 8800SLI for all of your troubles?

I would tell them I am willing to wait for a M1730 with a 8800GTX lol

Yeah I would too. The difference between the two cards is so worth the wait. When I bought my E1705 it took them over a month to build my computer and for the delay they gave me a $100 gift card which I used to buy a digi cam.

Been following this post since the start. Every time I read it I'm just dying to see you say you're getting a maxed out M1730 lol.

Good luck man.

In case you guys can't get a hold of coax, the link to those is posted earlier in this thread, they point to some posts on consumerist.com that talk about how to do an EECB (executive email carpet bomb), and the other shows the emails/phone numbers to each executive.

Really only the drive is not equal. other than that the M1710 is better than the E1705

yeah looks like a pretty good config but I would complain about the HD. that is a downgrade and should not be allowed after all this time.

That "time wasted" is what gives you the ammo with the higher ups. If you fight for a week they won't feel as embarrassed or as bad. Also, if you've been fighting for two months, CSRs and execs will want to dispense with you a lot faster, and a screaming consumer on the other side of the line is a force to be reckoned with. Some guy that his laptop just broke and is yelling into the telephone is just an asshole.

There are people on here that say that 7900GS -> GTX is a massive upgrade. There's a thread around here somewhere with more info, it has 'impressions' in the thread title. But I recently went from a 7900GS to a FX2500 which is supposed to be equiv to a GTX but I havn't seen that much of an improvement. It is better but I don't see what the hype is all about. I probably think this because my GS overclocked very nicely, actually more than my new card does, but the extra memory helps. I'd be happy with it anyway!

It is a nice config you got but it's just such a shame you had to go through all that to get it :/

Well I can't say it's unfair...but I think I'd be in your shoes of being pissed off after having taken so damn long just for a very minor performance increase. Sometime I wonder if they'd be better off hiring chimps rather than the crap they hire now.

Maybe you're not being forceful enough on the phone? Here's an interesting article on how to deal with CSR's. Tell them that you're very upset at this entire ordeal, and that after all they put you through they should at least give you something so you can be happy again and so you can make Dell the brand of choice next time you buy a laptop:

http://consumerist.com/341815/how-to...r-service-reps

As far as I know, there is no such thing as a 256mb 7900GTX, so get that part cleared out, bc 256mb will be a gs...