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dell latitude c600 ethernet not working..

post #1 of 10
Thread Starter 
I have a dell latitude c600 with windows 2000 on it. I also have a wireless ethernet card that i stuck into it but it only connects me at 11mb/s to my wireless router ( even if im next to it and updated the drivers). So i tried putting an ethernet cord into the side of the laptop to connect that way, but nothing happens. I went into device manager to see if anything was wrong there and under adaptors only my belkin wireless one is shown that connects at 11mbs. then under the other category there is " ethernet controller" and "PCI Simple communications controller" are both there but have ?'s with ! over top of them. How would i go about getting my ethernet port to work so i can get a better connection?

I went to the dell website to find updates for drivers but didn't know what to d/l or anything.
post #2 of 10
If you put in your service tag number at the dell support site it will bring up the drivers you need to get your ethernet working.
post #3 of 10
What belkin card R U using? Is it "B" or "G" and how about the router same FAQs.
post #4 of 10

What if your C600 is so old it doesn't have a service tag. I know you can select your model number and Dell will list the drivers for that model, but I did not see any drivers listed for an ethernet connection. What else can be done. I have the exact same problem as the original author.

post #5 of 10
Quote:
Originally Posted by tahoefam View Post

What if your C600 is so old it doesn't have a service tag. I know you can select your model number and Dell will list the drivers for that model, but I did not see any drivers listed for an ethernet connection. What else can be done. I have the exact same problem as the original author.


Take a look at the card part number and go driver hunting

cheers ...
post #6 of 10

I got it to work, at 3am no less.

 

1) Go to http://www.dell.com - 2) Click on "Technical Support" or type http://support.dell.com/support/index.aspx?~ck=pn

3) Click on "Support for Home Users" or type http://support.dell.com/support/index.aspx?c=us&l=en&s=dhs if you an individual.

4) Click on "Drivers and Downloads" or type http://support.dell.com/support/downloads/index.aspx?c=us&cs=19&l=en&s=dhs

5) You now have a choice of entering a service tag, if you are lucky enough to have one, or enter "Choose A Model."

6) Follow the prompts for "Choose a Model." for the C600 click on "laptops," "Latitude," "C600." The window will ask you to confirm your selection.

7) This will take you to the drivers and downloads for this specific laptop. Others with different laptops may follow similar steps.

8) Select your O.S. In the case of the original author and my case that would be Windows 2000. For category select "Communications".

9) Now you need to know your make and model of modem. In my case it is the 3com 10/100 & V90 Lan Mini-PCI.

10) There is a zip file called UKD 14-20 beta which will identify the "Unknown Devices" One can Google it to find a web site where they can download it. A web site at http://www.download3k.com/Antivirus-Report-Unknown-Devices.html ran this zip file with Bit Defender, Kaspersky and NOD 32 and found it free of viruses but have your own anti virus installed and operating.

11) Once the modem is identified then download all the software available. Save them where you can easily find them.

12) The files are self extracting. Very Important click on the TITLE, or the item the driver "Applys to." This will take you to a new window where the "Level of Importance," "Compatibility," "Fixes and Enhancements," and "Installation Instructions" are located. Follow the installation instructions exactly for each download. For the 3com 10/100 & V90 Lan Mini-PCI application; following the installation instructions is critical. They will ask you to change the default path from C:\Docume~1\<user name>\Locals~1\temp to  “C:\DRIVERS\COMMS," If everything goes correctly the files will unzip in their correct folders.

13) The instrutions then state to navigate to the User Manual. If, when your computer boots up, it states "A PCI Communications Device Found" then follow the instructions in the manual but instead of providing the directory path to a C.D. you should direct the operating system to the C:\DRIVERS\COMMS\DRIVERS\xx folder, where xx is the appropriate folder name for the device (modem or LAN) and operating system that you are installing the drivers on.

14) In my specific case the message "A PCI Communications Device Found" did not pop up so instead I right clicked on "My Computer." Left clicked on "Properties" then "Hardware" then " Device Manager."

15) I located the " ethernet controller" and "PCI Simple communications controller" that had the question mark on them and left clicked on the first one. You may also right click on each on and then click "Install."

16) I clicked on the button that says "Reinstall Software."

17) I arrived at a screen that asked me to locate the *.inf file which is the driver. I clicked "Browse" then navigated to the "C:\DRIVERS\COMMS\LAN\Win_W2K" as this hardware services the "Local Area Network," or LAN for Windows 2000. I then clicked "OK."

18) A miracle occurred; The driver installed and the question mark dissapeared from "Device Manager."

19) I repeated the process for the second item with the question mark.

20) I connected the ethernet cable and had fun browsing FINALLY!!!

post #7 of 10

P.S. It helps to have access to a second computer connected to the internet to allow you to do the download and save the zip file to USB drive.

post #8 of 10
Quote:
Originally Posted by tahoefam View Post

I got it to work, at 3am no less.

 

1) Go to http://www.dell.com - 2) Click on "Technical Support" or type http://support.dell.com/support/index.aspx?~ck=pn

3) Click on "Support for Home Users" or type http://support.dell.com/support/index.aspx?c=us&l=en&s=dhs if you an individual.

4) Click on "Drivers and Downloads" or type http://support.dell.com/support/downloads/index.aspx?c=us&cs=19&l=en&s=dhs

5) You now have a choice of entering a service tag, if you are lucky enough to have one, or enter "Choose A Model."

6) Follow the prompts for "Choose a Model." for the C600 click on "laptops," "Latitude," "C600." The window will ask you to confirm your selection.

7) This will take you to the drivers and downloads for this specific laptop. Others with different laptops may follow similar steps.

8) Select your O.S. In the case of the original author and my case that would be Windows 2000. For category select "Communications".

9) Now you need to know your make and model of modem. In my case it is the 3com 10/100 & V90 Lan Mini-PCI.

10) There is a zip file called UKD 14-20 beta which will identify the "Unknown Devices" One can Google it to find a web site where they can download it. A web site at http://www.download3k.com/Antivirus-Report-Unknown-Devices.html ran this zip file with Bit Defender, Kaspersky and NOD 32 and found it free of viruses but have your own anti virus installed and operating.

11) Once the modem is identified then download all the software available. Save them where you can easily find them.

12) The files are self extracting. Very Important click on the TITLE, or the item the driver "Applys to." This will take you to a new window where the "Level of Importance," "Compatibility," "Fixes and Enhancements," and "Installation Instructions" are located. Follow the installation instructions exactly for each download. For the 3com 10/100 & V90 Lan Mini-PCI application; following the installation instructions is critical. They will ask you to change the default path from C:\Docume~1\<user name>\Locals~1\temp to  “C:\DRIVERS\COMMS," If everything goes correctly the files will unzip in their correct folders.

13) The instrutions then state to navigate to the User Manual. If, when your computer boots up, it states "A PCI Communications Device Found" then follow the instructions in the manual but instead of providing the directory path to a C.D. you should direct the operating system to the C:\DRIVERS\COMMS\DRIVERS\xx folder, where xx is the appropriate folder name for the device (modem or LAN) and operating system that you are installing the drivers on.

14) In my specific case the message "A PCI Communications Device Found" did not pop up so instead I right clicked on "My Computer." Left clicked on "Properties" then "Hardware" then " Device Manager."

15) I located the " ethernet controller" and "PCI Simple communications controller" that had the question mark on them and left clicked on the first one. You may also right click on each on and then click "Install."

16) I clicked on the button that says "Reinstall Software."

17) I arrived at a screen that asked me to locate the *.inf file which is the driver. I clicked "Browse" then navigated to the "C:\DRIVERS\COMMS\LAN\Win_W2K" as this hardware services the "Local Area Network," or LAN for Windows 2000. I then clicked "OK."

18) A miracle occurred; The driver installed and the question mark dissapeared from "Device Manager."

19) I repeated the process for the second item with the question mark.

20) I connected the ethernet cable and had fun browsing FINALLY!!!


Brilliant Input - many thanks. I uploaded the UKD 14-20 beta here for members, saving the running around for search

cheers ...
post #9 of 10

Thanks. Now a new problem with the Notebook. The screen on it died. I took it to a computer geek who ordered a new screen off of Ebay. The screen arrived and the "geek" stated that the connecting clips on the two old and new screens were different. Is there any way an adapter can be installed, or the caclip from the old screen installed on the new screen?

post #10 of 10
Quote:
Originally Posted by tahoefam View Post

Thanks. Now a new problem with the Notebook. The screen on it died. I took it to a computer geek who ordered a new screen off of Ebay. The screen arrived and the "geek" stated that the connecting clips on the two old and new screens were different. Is there any way an adapter can be installed, or the caclip from the old screen installed on the new screen?


Ask the geek to re-order the "correct" screen. One of the notebook components that I would not mess around with

cheers ...
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