And here I was...thinking I was going to be assembling an m1710 this weekend....
I called Dell Spare Parts a few days ago, and placed an order for the following;
HG345 Refurb bottom plastics, m1710
FF084 Refurb palmrest assy, m1710
J8841 Refurb speakers, LED, m1710
CF426 Refurb hinge cover, m1710
I've been watching the order on Dell's site all week, as it was scheduled to ship (on or before today) (2/21/08), and I opted for Next Day shipping.
When I placed the order, the woman I spoke with asked for my Service Tag number. I, um... don't HAVE one... I didn't say this, I simply said I don't have that information at the moment. She asked how I got the part numbers, and I told her from their own Spare Parts page.
Well....the order got cancelled today. Saw it online while at work, just before I left for the day. Another order number with the identical items was created, with a scheduled ship date of 3/3/08. WHAT?!?!?
The woman just called....she states they cannot process my order without a service tag number. YOU HAVE GOT TO BE KIDDING ME!!!
I told her I don't have a tag number....she asked if I was building one. "Yes." To which I hear...
"Oh....well, I don't think our supplier will allow that without a service tag number, because we reserve those parts for people who bought m1710's."
I said "That's amazing...because I know a number of people who have done the same thing I'm trying to do, and had no problems getting these parts."
"Well, that's because they have m1710's"
*mad enought to scream at this point* "Um, no...where do you think I got the idea from?? I'm certainly not the first person to have this idea."
Anyone have any ideas on how I can get them to sell me some refurbished plastics?? What's the secret password??
This suxxorz..... I was soooo looking forward to building this up on Saturday. Those are the only four items I need to build a full m1710....
Thanks in advance.