I ordered my notebook 2-11-08
My comp is still on phase 4 and yes I have called them today and they said the case for the screen and camera were out of stock for 3 more days ouch!!!And I am thinking 3 more days???In 3 days that will be a sunday how can they recieve a shippment on a sunday. My ship date was march. 5th and that was yesterday. $4,000 and this is how I get treated. I was told at the time of purchase that they would notify me if there were any changes or delays. Well no phone call not even an email. But what is funny to me is they dont mind calling me at dinner time to verify billing info : )
ITS TIME TO EXPAND ALIENWARE!!!
Every company that goes big, BIG to BIGGER...EXPANDS, it helps to not create so much tension on their bandwith capcity, and most important THE CUSTOMER!
Hope Dell helps them out in this department. Prolly the reason of the purchase of AW.
Not acceptable to have inacurate "real time" phases. People are spending not 100's but 1000's for this product, atleast perfect one aspect of your service cause the product is there! Just my 2cents.
-J.B.
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ps:The smartbay batt. is out of stock for 12 more days! That was a shot to the heart....