Originally Posted by Luke
Only diferences i see from the 2 is xotic offer 2x512 for the memory and 1x1024. . . where as Sager only offers the 1x1024. Other than that i just see a buch of extra stuff like external speakers and sound cards. Most of which you could probably get cheaper from new egg.
I didn't notice the memory differences, but there are others.
I have spec'd out a 5793 on both sites with the exact same options. Through Sager it's $2479, but through Xoticpc it's $2459, or $2385 if I use one of their payment options that gets the 3% cash price discount.
In addition to that, the shipping is cheaper. UPS Ground through Sager is $44.48 while the same shipping through XoticPC is $37.00.
And, finally, the warranty through Xotic is different. The basic warranty is still one year on parts, but is 3 years on labor through XoticPC, whereas it's one year on parts and labor through Sager.
They're not huge differences, but every little bit counts when I'm spending around $2500.
The few people I've seen that have bought from Xotic were very happy with their customer service (of course, I have only read a few reviews). In a previous post, I commented that I hadn't heard back from their customer service about a payment method question that I had and it had been 4 or 5 days. Within about 2 hours of that post, I received a PM from Justin@XoticPC. I didn't get a chance to reply to it before the weekend, but to me it shows that they are concerned if a customer or potential customer has a complaint of any kind.