TJ my discount for free shipping did not shhow up at checkout either...I just called sales and asked them to take it off because the discount did not seem to show. They were happy to and I confirmed order at the same time so no need to call them back.
Here, allow me to explain (cause I attempted this). The free shipping offer cannot be used in conjunction with any other discounts of any kind. Alienware will let you use whichever saves you most money.
THIS IS NOT EVEN THE QUESTION I ASKED... for example, does the hard drive possibly have a rebate available? or does the video card? etc. if so, do they ship rebates for those components along with the equipment, or there a place online you can check to see.... I know that COMPUSA has those Segate 160GB HD's for $80.00 after rebate... buying through Alienware should allow you to apply and fill out the same rebate.