I'm doing a little bit of research on user's experience with Dell laptops and their warranties. We all hear from everyone from the bad cases, but not much noise is made about the good ones. Here we'll get a good amount of data on what's going on out there, and maybe these numbers will be seen by people on the outside.
Now, before I come up with these poll questions, I need some experienced advise, and please logically justify these suggestions. I took statistics and numerical analysis a LONG time ago in college, and I'm afraid my poll questions will not be as relevant as they could be, or could cross over from one group to another. Who out there has some expert advise? You can either post here or PM me. I will make a thread for each generation (i9300/xpsg2/m170, i9400/m1710, xps 1730, etc). Maybe having the XPS's on their own? I don't want to thin the numbers out too much. These are the poll questions I postulate:
-it's worked fine! (regardless of if you have an active warranty or not)
-some parts are broken but I don't trust dell warranty, prob. end up on ebay searching for some.
-i've returned bad parts and gotten good ones, and now it works
-the computer died and I got a replacement which was better
-the computer died and I got a replacement which was worse
-the computer died and I have yet to get a replacement confirmation (not necessarily in your hands yet)
-i'm out of warranty and SOL
Voices from others will be heard, of course. Like Galileo said, "In questions of science, the authority of a thousand is not worth the humble reasoning of a single individual."
Thanks for the help guys!
Now, before I come up with these poll questions, I need some experienced advise, and please logically justify these suggestions. I took statistics and numerical analysis a LONG time ago in college, and I'm afraid my poll questions will not be as relevant as they could be, or could cross over from one group to another. Who out there has some expert advise? You can either post here or PM me. I will make a thread for each generation (i9300/xpsg2/m170, i9400/m1710, xps 1730, etc). Maybe having the XPS's on their own? I don't want to thin the numbers out too much. These are the poll questions I postulate:
-it's worked fine! (regardless of if you have an active warranty or not)
-some parts are broken but I don't trust dell warranty, prob. end up on ebay searching for some.
-i've returned bad parts and gotten good ones, and now it works
-the computer died and I got a replacement which was better
-the computer died and I got a replacement which was worse
-the computer died and I have yet to get a replacement confirmation (not necessarily in your hands yet)
-i'm out of warranty and SOL
Voices from others will be heard, of course. Like Galileo said, "In questions of science, the authority of a thousand is not worth the humble reasoning of a single individual."
Thanks for the help guys!








