Fix for m15x notebook heat issues

beat me to it!

stickied

I read on the article it downclocks the GPU right? Will this be a permanent fix or something like the article hints at, like a redesign?

This is not a permanent fix. Alienware will be releasing a new public bios to prevent this by the end of the week. I'm guessing all new orders will be shipped with the bios already updated.

Yeah, but just adjusting the clocks in the BIOS is kind of a cop-out isn't it?

I'm guessing the bios update causes the clock frequency to NOT underclock when temps get at a certain temperature. How are you certain you know what the bios update is doing?

I heard the BIOS also raises the max fan speed as well.

I guess I read it wrong, I thought they were downclocking and adjusting fans to fix the heat issue. I did not realize there was a separate downclocking issue along with the heat issue.

here is the new public bios sent to me from our good friends at Alienware...

http://alienguise.alienware.com/_m15.../m15x_x30r.zip

Instructions here as well

So wait... flashing your bios by yourself voids your warranty.

The only way to not void your warranty is to have AW on the phone or have an AW tech do it, either at your place or at AW's repair depot.

So what's the point of instructions? Trying to bait us into voiding our warranty?

if they are releasing the bios update for you then its not going to void your warranty... if u dont like it get a CS person on the phone and walk u through it...

Yes, actually, they might.

AW semi-regularly releases bios updates, all of which will void your warranty unless you do the above.

Besides, you're the one always pushing people to get the 3 year warranty, shouldn't you be warning everyone about this?

See:
http://4help.alienware.com/cgi-bin/a...i=&p_topview=1

if they are emailing people the link the for the bios update then there not worried about it since it tells you how to do it if they were worried then they would have posted it in the pdf stating dont try this until u contact a tech before proceding...

if u dont want to get the three year warranty then dont but I dont want to here that ur one year warranty is gone and something goes bad and ur like WTF its going to cost what to fix....

If u want to get the three year warranty then get it but I dont want to here that ur three year warranty is gone because you flashed your bios without calling aw and ur like WTF its going to cost what to fix....

they would have posted to call them before a bio flash in the link...if they send it to u then they know ur going to do it...if they want u to call them before you do then they need to put it in the pdf stating it... if the bios gets screwed use another computer burn the old bios and start over...been there and done that on my other alienware desktop and its doing just fine...

also ur very hostile to anyone who disagrees with you...if u would read my post i told people in my opinion I would get the three year warranty its only my opinion... im not forcing them to do it ( Hiliary Clinton) wont go into that matter happened in arkansas no one would know about it...

You started by writing this to me:
"if u dont like it get a CS person on the phone and walk u through it...", which is somewhat condescending and left a bad taste in my mouth.

You continued in a later post by writing this:
"if u dont want to get the three year warranty then dont but I dont want to here that ur one year warranty is gone and something goes bad and ur like WTF its going to cost what to fix...."

Which I thought was funny because of your usage of "u", "here", "ur", and lack of grammar.

I don't mind you posting your opinion. In fact, it's probably a good idea for the large majority of people (to get the 3 yr warranty, not to post your opinion, which is fine too, but not my point). But I don't want people buying the 3 year warranty then flashing their bios and voiding it 3 months after receiving their system, thus wasting $300. Then, of course, they'd complain that it wasn't in the pdf warning them of the possible loss of their warranty. Alienware could reply by stating "You have a copy of the warranty and what voids it. We did not state specifically that this is exempt from the terms in the contract, thus your warranty has been revoked."

It's not AW's responsibility to remind you what is and isn't in the terms of the contract. It can be their responsibility to notify you of changes to the warranty contract, but if there are no changes taking place, they don't have to say anything.

i dont like spelling out words that I can abbreviate...its not bad grammar im not writing a grant for my research funding im writing in a forum...

Relax guys.

Koshinn, no one is trying to bait you into losing your warranty. I'm getting an official word on this.