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Fix for m15x notebook heat issues - Page 2

post #21 of 76
Quote:
Originally Posted by Steve@NBF View Post
Relax guys.

Koshinn, no one is trying to bait you into losing your warranty. I'm getting an official word on this.
Is the official word that it doesn't affect your warranty?
post #22 of 76
Quote:
Originally Posted by Koshinn View Post
Is the official word that it doesn't affect your warranty?
thats what im trying to find out
post #23 of 76
Quote:
Originally Posted by Steve@NBF View Post
thats what im trying to find out
post #24 of 76
Don't flash the BIOS on an Alienware machine that is under warranty without calling Alienware first!!! That be your bottom line action rite there...why beg for heartache?



Zoid
post #25 of 76
I got confirmation this morning that flashing the bios will not void the warranty. I think a support rep will be stopping by to put an end to the worrying.
post #26 of 76
Good morning,

For those of you who have been exhibiting a downclocking issue with the m15x, I would like to clarify that flashing your system to the new public BIOS will not void your warranty.

So, you know, knock yourselves out.

Regards,
post #27 of 76
Thanks Steve!
post #28 of 76
thats what i thought since they were emailing the link to people and the pdf didnt say anything about calling them before proceding...
post #29 of 76
Awesome, Steve saves the day again!
post #30 of 76
so i've flashed to the x30 bios and my gpu is still down clocking.
can anyone confirm that this bios actually worked for them?

i'm using rivatuner to record my temps and speeds and when my gpu hits 80c it downclocks.
post #31 of 76
how do you know your gpu was downclocking to begin with?
post #32 of 76
while playing COD 4 i could easily tell something was changing as my framerates were dropping by30-40% periodically.

take a look at this screenshot i snapped it while playing COD. the downclocking noticably tracks with temp.

[IMG][/IMG]
post #33 of 76
Get a program called notebook Hardware control just google for it... and install it and under the tab called CPU Speed click on it and set ur performance while plugged in to max performance... when ur playing games it will blow ur fans full blast and keep ur temps down...
post #34 of 76
Quote:
Originally Posted by xyan View Post
while playing COD 4 i could easily tell something was changing as my framerates were dropping by30-40% periodically.

take a look at this screenshot i snapped it while playing COD. the downclocking noticably tracks with temp.

[IMG][/IMG]
yup i'd say thats pretty obvious
post #35 of 76
xyan,

I sent you a PM about your situation.
post #36 of 76
Quote:
Originally Posted by tridge View Post
I read on the article it downclocks the GPU right? Will this be a permanent fix or something like the article hints at, like a redesign?
Quote:
Originally Posted by xyan View Post
while playing COD 4 i could easily tell something was changing as my framerates were dropping by30-40% periodically.

take a look at this screenshot i snapped it while playing COD. the downclocking noticably tracks with temp.
So, maybe you can explain Steve.... Was I right then to begin with (downclock GPU to create less heat)? What is xyans "situation"?
post #37 of 76
I just updated the bios on the m15x. If anyone has any questions feel free to PM me or ask in this thread.

The only difference between the beta Bios and the Public Bios is on the last step in the PDF, your system bios should read, vX30 P3A31
post #38 of 76
i take it since no one else has posted that this overheating issue is not a widespread failure. the vX30 P3A31 bios is what i'm running and it still down clocks. it was my understanding that the bios was designed to allow the fans to spool faster and thus allow more cooling but at least in my case this wasn't enough.
it also doesn't matter if i run a seperate fan control program as my fans are already spinning as fast as they are allowed, but to no avail.

for anyones curiousity, i sent my 15x back to alienware and i'll post what they come up with to remedy the situation.
post #39 of 76
i feel bad you had to send it back to alienware hopefully they will make it right...
post #40 of 76
Quote:
Originally Posted by xyan View Post
i take it since no one else has posted that this overheating issue is not a widespread failure. the vX30 P3A31 bios is what i'm running and it still down clocks. it was my understanding that the bios was designed to allow the fans to spool faster and thus allow more cooling but at least in my case this wasn't enough.
it also doesn't matter if i run a seperate fan control program as my fans are already spinning as fast as they are allowed, but to no avail.

for anyones curiousity, i sent my 15x back to alienware and i'll post what they come up with to remedy the situation.
A lot of m15x owners from the notebookreview.com site had the same problems as you. Some who had the same problems as you had there problems fixed with the new bios update. Unfortunately not all of them though...
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