xps support is way way better! when calling on the phone, my average wait is prolly 1 or 2 minutes. very rarely any more than that. plus the added benifit of speaking with "jason" and not "kuhmaralandadontknowhowtosaythisname" i'm not trying to be racist or anything, but i need to speak with somone who i understand when i'm having a problem. i dont need to make the problem worse.