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Acer Aspire 5570 Bluetooth Device Missing

post #1 of 6
Thread Starter 
I have upgraded to Windows XP and reinstalled all the drivers I need from the Acer website. Wireless networking is fine.

The problem is, when I slide the Bluetooth switch on the front of my computer while a device (Nintendo Wiimote) is waiting to connect to the computer, "No Device" in green text shows up on the bottom of my screen. I think this shows the driver is somewhat working and the hardware is detected.
The LED indicator beside the switch does not light up.

I go to my control panel and double click the "Bluetooth Configuration" icon, nothing happens for a while, then a single dialog shows up saying "Bluetooth device not found. Please verify that your Bluetooth device is properly connected and turned on." showing only an OK button.

Inside the computer management window, under device manager, a group called "Bluetooth Devices" exists, and inside is something named "Bluetooth Bus Enumerator". I have right clicked on both and tried "Scan for Hardware Changes" and nothing happened. The properties show that "This device is working properly"

Drivers Provider is Broadcom
1/11/2006
Version 5.0.1.1500

Yes I have restarted my computer several times.
All of the above actions were performed four, once with my finger holding the switch and once without, then again with the Wiimote in a waiting-for-connector mode.

My Wii is turned off with the power supply unplugged, there are no other devices with Bluetooth in my house.

I hope somebody can tell me how to get Bluetooth working. I have searched this forum and Google and nothing helped.

There are other problems with this laptop, the card reader only supports SD cards, not Memory Sticks or xD cards. That's a problem for another day. However I would never recommend this laptop and this brand to anyone, but it was pretty cheap.
post #2 of 6
most 5570's don't have bluetooth. Are you sure you have BT? Most Acer's will have the bluetooth switch, but no actual BT device.
post #3 of 6
Thread Starter 
Quote:
Originally Posted by MichelleG View Post
most 5570's don't have bluetooth. Are you sure you have BT? Most Acer's will have the bluetooth switch, but no actual BT device.
Acer is officially on my shit list now...

Thanks anyways

If I had a Bluetooth dongle, will that switch work as the connect switch?
post #4 of 6
no
post #5 of 6
Hi

I have the same problem with bluetooth, I have the sme laptop

After reinstall Windows... no bluetooth device... I tried Win Xp, Win Vista... nothing... no device

Did you find how to fix this? How to install bluetooth?

I spent 1 year to try to install bluetooth - nothing helps



Please, let me know if you ind how to fix it

my skype: ShpenDEL
email: shpendel2002{AT}mail.ru
post #6 of 6
Quote:
Originally Posted by ShpenDEL View Post
Hi

I have the same problem with bluetooth, I have the sme laptop

After reinstall Windows... no bluetooth device... I tried Win Xp, Win Vista... nothing... no device

Did you find how to fix this? How to install bluetooth?

I spent 1 year to try to install bluetooth - nothing helps



Please, let me know if you ind how to fix it

my skype: ShpenDEL
email: shpendel2002{AT}mail.ru
You have to install the physical module itself. The laptop switch and software are really deceptive for new owners. Easiest way is to get a USB bluetooth dongle like the previous poster, and install its soft.
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