Alienware is launching a new informative part of their website where users can submit questions to the top execs of Alienware and they will be broadcasting them on this page.
AlienNetwork: Digital Channel
To submit go to the link above, and fill out the Ask a Question form.
Episode Two - June 24, 2008@3:00pm EST
Alienware Customer Service: Pros, Cons and Improvements
Notable Questions
Episode One: PC Gaming: Is it dying? and Under the hood of Alienware's new notebooks – The Area-51 m15x and m17x
Notable Questions
AlienNetwork: Digital Channel
To submit go to the link above, and fill out the Ask a Question form.
Quote:
| All questions received may not be answered on the videocast due to time limitations. Some additional questions received will be answered and posted on the AlienNetwork pages after the videocast. |
Alienware Customer Service: Pros, Cons and Improvements
Notable Questions
Episode One: PC Gaming: Is it dying? and Under the hood of Alienware's new notebooks – The Area-51 m15x and m17x
Notable Questions
Quote:
| Question: When will the curved monitor be on sale and how much will it cost? Answer: We’re targeting the end of this year or Q1 of 2009 to have the Alienware curved display available. Pricing has not been determined yet. |
Quote:
| Question: Will the Area 51 m9750 ever support the Geforce 8800m graphics card? If no, is this because of a technical limitation or a corporate decision? Answer: No, due to technical limitations. For those who are looking for the GeForce 8800m, we have the Area-51 m17x now available. |
Quote:
| Question: Will Alienware produce and sell Alienware branded/designed MP3 players again in the near future? Answer: We have no such plans at this time. |
Quote:
| Question: Does Alienware plan on releasing any smaller laptops such as a 14" or 13" or ultraportables in the coming year? Answer: Alienware always pushes the limits of the best technology available, and currently, that form factor can’t support the type of advanced technology and performance we demand for our machines. Dell does offer smaller form factor notebooks, the XPS m1330 and XPS m1530, that address the demand for a great portable notebook. |
Quote:
| Question: I have noticed that the selection of Alienware has decreased drastically. It used to be that you could select from about three styles of laptops and then in that selection you could select about three starting points. Is Alienware going to release more product and selection? Or will it be like this from now on? Answer: We have not decreased our product offering, rather, we have made it easier for customers to shop. We offer the Area-51, Aurora and ALX desktops, and we have available the Area-51 m15x and Area-51 m17x, which is a compelling selection of performance notebooks. Offering a more simplified breakdown of systems benefits the customer, helping them to find exactly what they are looking for in a quick and uncomplicated manner. |














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